 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Open Gallery
Yes Please. I’ll stay here again
ByK8107
July 01, 2022
I’ve said it before and I’ll say it again. I go out of my way to stay at this location. Even if I have to drive a little further the next day it’s well worth it to stay at this Holiday Inn.
A let down experience at Holiday Inn
ByGkgg
June 24, 2022
This is a run down property. Price and rating deceives when making a reservation. We reserved three rooms paying premium price. all rooms looked as if we have reserved at a two star motel. A big let down.
Comfortable room
ByJean
June 24, 2022
The staff were awesome at checkin, assisted with questions, room was clean and comfortable, clean but had some grubby areas around kitchen sink, coffee pot kept popping plug in breaker, but over all I very much enjoyed my stay
Great stay!
ByDiJT
June 18, 2022
My nephew LOVED the giant water slide. The adults enjoyed the relaxing vibe, friendly staff and great breakfast. The room was clean and well equipped. We had a great stay.
Comfortable bed
ByBoat trip 37
April 26, 2022
Bed was good. The bathroom had dirty towels in the shower.
Small things make a difference
BySurreyDon
April 25, 2022
It's the small things which make a place from fair to good or very good. The room itself was a good size, things looked clean. However, several things distracted from a good rest.
Check in - staff could not say anything but standard company lines.
Refrigerator - good size but wasn't on. It took a while to figure out how to switch it on. There was no instructions on how to switch it on. Once it was on, it switched itself off during the night so the things we had in could have spoiled.
Coffee maker - same thing. It took time to figure out the wall plug had a restart button.
Bathroom - toilet sounded like a jet plane was taking off when flushed.
Bed - a bit soft for us but difficult for a hotel to please anyone.
Walls - thin as usual, we could hear the neighbor snoring.
Drink machines - all were out of order. Really or no longer being used?
Check-out staff - seemed disinterested.
I generally like Holiday Inns and rarely give bad reviews or negative recommendations. However, I don't recommend this hotel.
nice staff and nice place to stay
Byjamesbi 2011
March 11, 2022
It is close to YVR airport and only took me 8 minutes from the hotel to there by shuttle.
Comfort and quiet
ByMommaBear
January 03, 2022
Another very good 3 night stay! Very quiet in the hotel and my room was comfortable. Thank you for always welcoming me!
Clean quiet rooms
ByCash77
December 15, 2021
The rooms are very clean well kept and comfortable beds.
Great value and comfortable
Bybardav21
December 11, 2021
Great value and got a free room upgrade as an IHG member, which was a lovely top floor corner room. Clean, quiet, well stocked with amenities.
Very small criticism is that some of the furniture needs updating.
Comfortable stay
ByAnonymous
December 10, 2021
No help from the girl upfront when arrived, she couldn’t figure out some online input of stay: Had two holds on my card
Ignorant Staff
ByShay
December 08, 2021
The staff is extremely rude, and nasty. They barely know how to do their job.