Rated 4.2 out of 5 by 116
Rated 1.0 out of 5.0 by kthorn Very disappointing
I took a chance on the resort based on some good ratings. Bottom line: it is in the middle of nowhere and mediocre at best.
We stayed for two nights over our spring break. I chose the resort based on a couple of things: the rooms and the pool/game room. We have two kids and I expected that after visiting museums and sightseeing each day, we'd come back and use the pool and game room.
I'll start with a positive--the room was nice. It was spacious and clean with a nice kitchen, and the kids got their own room, which we all enjoyed. Our bed was too soft, but overall, it was a good room.
Issues began on the first evening when we found out that the pool was closed for a repair. Disappointing. The kids were really looking forward to swimming. As it turned out, the resort is a handful of buildings spread out over the resort property, and our villa was on the total opposite end from the pool. There was no layout of the resort on the Web site to show you were the pool is, so this was very annoying to find out. Even if you were staying in the closest building, you would still have to go outside and walk/drive to get to the pool facility. It snowed that first night too, so were sure weren't walking to the pool (it was probably about a 1/4 mile from our villa!)
The next morning we woke to a cold room--our heat was not working. Some very nice and professional maintenance workers spent the morning going in and out of our room fixing it. They fixed the problem, even bringing us space heaters in the interim. They did a good job, but talk about inconvenient.
The resort is not close to anything--we drove 20 min. to Claremont for dinner at The Common Man (awesome btw!) I knew this, and we did day trips to museums, etc. Without the ski hill open, it doesn't make much sense to stay here without good amenities though. We went to the game room--you had to pay for the games. We schlepped to the pool the second afternoon (nice pool) and the changing and going out in the cold with wet heads was such a hassle.
I expressed my disappointment to the front desk, and they were nice and sympathetic and apologetic, but that was about it.
Disappointed. I could've just stayed at one of the box hotels in White River Junction area, been closer to everything, and saved myself some stress and regret.
April 14, 2015
Rated 4.0 out of 5.0 by hibiscus55 Séjour agréable dans l'ensemble.
A améliorer :
- trop de chauffage,
- Climatisation un peu trop bruyante.
April 11, 2015
Rated 1.0 out of 5.0 by unhappy2015 Not what we expected
This resort was advertised as being wonderful and amazing. What we found was the opposite.
March 25, 2015