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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 617 reviews
85%
Recommend This Property

Ratings Breakdown

617reviews

  • 5 Stars
    357
  • 4 Stars
    132
  • 3 Stars
    52
  • 2 Stars
    42
  • 1 Stars
    34

Late check problems

By

December 02, 2023

Nice place with lots to do, great Italian restaurant, no check in at the actual building I stayed in, late check out was not honored and we were interrupted multiple time in the morning of our departure. 2 door visits and three phone calls.

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Bad pool experience. Good service otherwise

By

November 25, 2023

Good stay. We went for the pool and was not told it would be out of order when we got there. They finally got it running but the water was too cold to swim in yet we had to pay full price for it. Other than the pool issue the stay was good.

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Awesome and exceptional

By

November 19, 2023

Most amazing room and really good price. We have a everything we need we love it. We definitely go back. Room was clean and comfortable. Kitchen was a plus and we love it. Everything was amazing. Live the shutter busses.

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Very clean and excellent customer service

By

November 02, 2023

The room was very clean and staff was super friendly. Unfortunately, there was not a whole lot to do at the resort itself during our stay due to the waterpark being closed for renovations (I somehow missed this notice when booking, but of course that is not the fault of the hotel). We probably would have stayed somewhere else had we known not all of the amenities would be available, but we still enjoyed our stay regardless. Would still recommend to others, just be sure everything is open before you book :)

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Good location 👌

By

October 15, 2023

It would have been a much better experience if Holliday Club would serve breakfast for the whole family...! The fact we got caught in the middle of a dispute with IHG and Holliday Inn was not a very pleasant experience..

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Mediocre room

By

October 06, 2023

I paid for a 1 night stay due to an out of town wedding. We stayed at the Holiday Inn Vacation Club, building 6. I was surprised in how outdated the room was. It was clear they haven’t put much money into the Vacation Club Buildings for renovations. Our room looked like 2001 all over again. The pool is right next to dumpster and somewhat busy parking lot entrance. If I come back, I’ll book a room with the main resort instead.

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Beautiful property!

By

September 30, 2023

The rooms, restaurants and lobby
bar is absolutely beautiful. The lobby bar, crafts some off the most delicious cocktails I ever had. Gorgeous sitting area, and amazing fire table outside, perfect for fall weather.

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Great Resort

By

August 24, 2023

The room was very clean and comfortable. The staff go out their way to make you feel welcome and are helpful. The restore is well maintained with alot of activities. I enjoyed staying here and plan to return.

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Stay at Lake Geneva Wisconsin

By

August 21, 2023

Excellent location. Family friendly and many activities to do on the property/resort. The outdoor pool is very close and enjoyable. The personal patio was relaxing, but if you need coffee, I would recommend you bring your own coffee maker.

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Great service!

By

August 16, 2023

I would definitely recommend the Holiday Inn Club to many families and friends! The pool was wonderful and the condo itself was outstanding. Very close to all activities and restaurants around Lake Geneva. Love that you can take the Tolley up to the Grand for dinning and golf.

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Discount Card Sold to club member

By

August 14, 2023

I was charged for a discounted card. For me, I don't think that's fair enough for a club member.

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Apartment Getaway

By

July 26, 2023

This resort was very nice. I would advise checking in at the Lake Geneva Resort right away because we drove around the Holiday Inn resort looking for the building to check-in and we saw a small sign that said Lake Geneva resort. That was a bit frustrating. Overall the room was very nice and clean. The bed is right by the door as you walk in, which I did not like. The indoor pool room is extremely hot like a sauna. Other than those two things, the experience here was great.

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