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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 403 reviews
95%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    301
  • 4 Stars
    72
  • 3 Stars
    16
  • 2 Stars
    10
  • 1 Stars
    4

Slow internet, and broken AC

By

22 May 2017

club

Internet was spotty, often too slow to read email. Thermostat on AC was inaccurate leading to room going through hot/cold spells. Elevator old and slow but no option to take stairs from first floor (only accessible on floors 2 and above). No recognition of IRG program membership. Aside, clean rooms and spacious parking area.

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VIAJE RELAMPAGO

By

16 May 2017

Acostumbro realizar viajes (cada dos o tres meses) a la ciudad de Miami, en ocasiones aterrizamos en Tamiami, otras veces en Fort Lauderdale, y ocacionalmente también en Opa Locka, no importa el aeropuerto donde llegue, siempre busco hospedarme en Hoteles Holiday Inn, porque se que es exactamente lo que voy a recibir.

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Lounge area

By

13 May 2017

club

Very comfortable atmosphere. Everyone on staff was cordial and professional.

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Best Hotel in West Kendall

By

10 May 2017

I've stayed at other hotels in the area and the organization of the management, the service, and quality is unmatched in the vicinity.

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Comfortable with good service.

By

10 May 2017

club

Great stay except for having to double deposit for extended stay.

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Experience

By

10 May 2017

club

Roach in bathroom please make sure rooms are clean for guest can comfortably stay. Aside from that everything else was good area was nice and quite

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Business for 2 weeks

By

09 May 2017

club

The rooms could use updating on furniture and the blanket/comforter could be longer to cover up more but overall, it was a pleasant stay. Do not disturb signs worked and front desk would let me know if I needed new linens, to call them up. Breakfast was good in variety, they even had an automatic pancake maker and cinnabons! I would use this hotel again for future business ventures.

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Ants and no hot water

By

07 May 2017

I was very disappointed with my stay. The first evening and following morning I took an icy cold shower because I had no hot water. On my final evening in the hotel I noticed the trash wasn't emptied earlier in the day, and there were ants all over my room. Also, the rooms were not sound proof.

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Clean, comfortable amenities with a friendly and helpful staff

By

05 May 2017

club

I found the staff extremely helpful and very friendly willing to go out of their way to make my stay easy and comfortable

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Very clean and peaceful

By

04 May 2017

club

We were impressed with the cleanliness of not only our room but also the entire hotel, and above all, the breakfast room. The employees could be seen every morning cleaning before, during, and after breakfast. If you like eating in a clean place this is it! Maintenance man, Jorge, was a pleasure to meet and speak with. He reminds you that there are still some very good working folks out there that project their professionalism and happiness on everyone they encounter. Kudos to the hiring of people like Jorge!

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Service

By

04 May 2017

club

Front desk (Freddy) , cleaning people, food area helpers
Were all helpful and friendly

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Quite nice.

By

02 May 2017

platinumelite

Great staff, very clean property, huge suites.
The temperature of the pool was just right to cool off.

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