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Holiday Inn Express & Suites Miami-Kendall

13475 SW 131st Street , Miami, Florida 33186

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 964 reviews
93%
Recommend This Property

Ratings Breakdown

964reviews

  • 5 Stars
    725
  • 4 Stars
    157
  • 3 Stars
    43
  • 2 Stars
    21
  • 1 Stars
    18

Warms greeting and a good nights rest.

By

11月 18, 2020

club

The clerk at the front was extremely warm and personable. The room was pristine and comfortable. The best part was the late check out at 1:00PM !!! Love a morning where you can sleep in and don’t have to rush to checkout :)

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Not what we paid for

By

11月 13, 2020

platinumelite

Booked “gas and go” package and supposed to receive $25 gas card and breakfast to go during stay. Front desk didn’t know anything about gas card, breakfast to go was plastic wrapped banana. When booked I specified we will need late check out, as members we always were able to check out @2 when needed. This time she told my husband their late check out is 12:30, after he asked what happened to 2pm check outs she said they can make it 13:00, later in conversation she [front desk person] said that 13:30 is the latest of late check outs she can do. Disappointed guests that didn’t receive service paid for. This wasn’t our first time at this property, but definitely last.

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Safe stay during the Pandemic

By

11月 08, 2020

It was hard travelling and doing business during the Pandemic. But the Hotel was welcoming.
The staff were very kind and made me feel comfortable and safe.
The social distancing was respected.
Breakfast was set daily in a bag at the reception and that was great for me as I was able to grab and go to my meetings daily.
The room was of a good size and very clean.
And the hotel was nearby stores and restaurants less than 5 minutes from its vacinity.

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Clean and great service

By

10月 20, 2020

I was surprised to see a hotel in the area but for being out of local traffic it’s a benefit.

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fabulous room

By

10月 14, 2020

club

large clean room
comfortable bed
large jacuzzi bathroom

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Very comfortable bed very safe shower with grab bars

By

10月 12, 2020

club

Excellent service , great large bathroom with safe shower tub with grab bars for safety

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Good hotel

By

10月 11, 2020

Close to Zoo Miami.
Clean rooms, clean bathrooms, friendly staff, good variety of eats at night.

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Loved it

By

10月 09, 2020

club

We were visiting family in Miami while we were on vacation in Daytona Shores Beach. It was late and we didn't want to drive back that evening so we were looking for a place to stay and we found y'all on line. The staff was friendly, the room was clean, bathroom big and the bed very comfortable.

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Great value and great service

By

10月 05, 2020

club

Love this Hotel. Every time I come to Miami Kendall area I stay here. The staff is very polite and the place is very clean.

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Comfortable bed. Front desk agents were very pleasant.

By

9月 29, 2020

club

My overall experience was exactly what I was looking for. The front desk agents were very helpful. The room was very clean and the bed was very comfortable. I will come back again. Thank you for a great stay. My wife and I actually stayed another night.

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Loved the Shower

By

9月 24, 2020

The room was excellent. Quite large but the bathroom and shower were the best. The pressure and hot water was wonderful

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Sad times, made better

By

9月 22, 2020

club

We were in for a funeral and the staff of the hotel took fantastic care of the entire group.

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