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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 297 reviews
96%
Recommend This Property

Ratings Breakdown

297reviews

  • 5 Stars
    220
  • 4 Stars
    53
  • 3 Stars
    15
  • 2 Stars
    6
  • 1 Stars
    3

Comfortable bed and has everything that you would need.

By

2016 八月 01

Comfortable bed. Very quiet, which was great. Service didn't go out of their way and didn't greet me. Good location.

Posted byHotelStaff
2016 八月 04
Dear Curt37, Thank you for staying with us, and allowing us the opportunity to host you when your travel plans bring you to the Miami-Kendall area. I am glad to hear that you enjoyed our location and comfortable beds. I apologize for the service issue encountered and appreciate your feedback. I have addressed your concerns and shared your comments with the staff and I truly believe it was an off day on our part. It is never our intention to make you feel unrecognized. Thank you for giving us the opportunity to host you and should your travel plans bring you back to the greater Miami-Kendall area, we invite you to make it up to you. Regards, Kenneth Cardona Front Office Manager
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Very nice and modern

By

2016 八月 01

This location is tucked away from the hustle and bustle of typical Miami hotel locations, in a very quiet area, but is still convenient to restaurants and shopping.

The rooms are very clean and modern, with very comfortable beds. The room was also equipped with a rather large flat screen TV, and the WiFi worked great. The bathroom was very clean, and had plenty of towels. The hotel staff was very friendly and helpful during my stay.

I will definitely stay here again when I'm visiting the area.

Posted byHotelStaff
2016 八月 04
Dear Travelin_Man1990, We appreciate you taking the time to comment about our Holiday Inn Express & Suites Miami-Kendall property and share your experience with others. Thank you for complimenting our rooms as we strive to upkeep them on a daily basis to meet all guest expectations. Our friendly and helpful staff are definitely looking forward to your Miami return and expect to see you once again. Regards, Kenneth Carona Front Office Manager
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Good hotel. Very good staff and personnel

By

2016 八月 01

Good overall. Hotel a little isolated if you do not have a car.
Decent breakfast. The air conditioner a little noisy at night. My room was near the exit stairs and the door closing was very noisy.
Other than that, very good everything

Posted byHotelStaff
2016 八月 04
Dear cedanu, Greetings from the Holiday Inn Express & Suites Miami-Kendall Hotel. We thank you for choosing to stay with us for your Miami visit and are glad to know that we did not disappoint you in any service manner. My team joins me to thank you for the descriptive review . I have also shared with the maintenance team your AC concerns and glad to inform you that due to your comments there will be a project in place that will be carried out at the Hotel completely to assure that AC are operational but noise free. Looking forward to have you stay with us again during your future visits to Miami. Warm regards, Kenneth Cardona Front Office Manager
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HONESTY

By

2016 七月 31

club

I accidentally left my clock in my room and went home. When I realized it was missing I had called front desk and the cleaning ladies had taken the clock to the front desk.

Posted byHotelStaff
2016 八月 02
Dear Cher48, Thank you for taking the time to post your review of your recent experience here at the Holiday Inn Express Miami-Kendall. Your comments are very much appreciated and I will share them with all our cleaning staff. I'm glad to hear your clock was found! Thank you once again and we look forward to welcoming you again in the near future. Sincerely, Kenneth Cardona Front Office Manager
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Welcome to Miami

By

2016 七月 29

Excellent Hotel and location with easy access to the Turnpike and Metro ZOO. Best restaurants in West Kendall and Country Walk area. Specially the Colombian and Peruvian restaurants. Oooops great Cuban Food restaurants as well.

Posted byHotelStaff
2016 七月 31
Dear Bikenes, Thank you for such an amazing review. I was about to say you almost forgot to mention the greatest of them all. The CUBAN cuisine in Miami Kendall is like tasting the real deal. Hope you had a wonderful time in our side of town and hope to see you again. Cheers, Kenneth Cardona :) Front Office Manager
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Great pool!

By

2016 七月 16

club

There were comfortable beds and we loved the swimming pool. My son said he always wants to stay at the "H" hotels from now on!

Posted byHotelStaff
2016 七月 19
Dear mom22456, Thank you for your kind review regarding your experience with the "H" hotel and glad to hear that your son loved the pool, comfortable beds, and friendly service rendered by our associates. Once again, thank you and your family for staying with us and we look forward to welcoming you back to The "H" hotel in not too a distance future. Exceptionally yours, Kenneth Cardona Front Office Manager
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Awesome Stay

By

2016 七月 11

club

Everything great! Service and cleaniless. Staff was so attentive, friendly and helpful with their service. Hotel was extremely clean. Great they had a shuttle to get you to Town and Country.

Posted byHotelStaff
2016 七月 19
Dear Alana4009, Thank you for taking the time to write such a awesome review of your stay with us. I’m thrilled that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly customer service, extreme cleanliness, and our shuttle service. Once more, thank you for writing your review. We look forward to having you visit with us in the future. Kind Regards, Kenneth Cardona Front Office Manager
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cama

By

2016 七月 10

club

almohadas excelentes, camas riquisimas, servicio al cliente muy bueno

Posted byHotelStaff
2016 七月 19
Estimado topillo2016, Gracias por tomarse el tiempo para escribir un comentario positivo sobre su estancia con nosotros durante su visita en Miami. Estoy contento de que hayamos sido capaces de proporcionar un hogar lejos del hogar! Realmente aprecio sus amables comentarios sobre nuestro servicio de atención al cliente amistoso, nuestras camas comodas, y nuestras seleccion de almohadas suave o firme. Una vez más, gracias por escribir su opinión. Esperamos su visita con nosotros nuevamente en el futuro. Saludos cordiales, Kenneth Cardona Front Office Manager
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Very Nice and clean Hotel

By

2016 六月 29

club

I would return to this hotel when in the area again. Very comfortable and convenient. Rooms were very clean and comfortable. The staff was very friendly and accommodating to our needs. I would recommend this hotel to family and friends who may travel to the area in the future. Thanks for the excellent service.

Posted byHotelStaff
2016 七月 06
Dear Valued Guest, Thank you very much for reviewing our hotel! I am very pleased that all aspects of the hotel were comfortable and convenient for your needs. I hope our service will wow all of those you recommend and send our way. We look forward to your return as well. Regards, Kenneth Cardona Front Office Manager
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Awesome Stay

By

2016 六月 20

I would definitely stay here again. It is convenient to everything, restaurants, gas places to go.

Posted byHotelStaff
2016 六月 28
Dear hunydip, Thank you for your review of your recent stay at the Holiday Inn Express & Suites Miami Kendall. It's great to hear that our hotel was convenient for you and had all necessities nearby. We look forward to welcoming you back soon! Regards, Kenneth Cardona
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Great place to stay with only one bad experience

By

2016 六月 14

This is one of the better places we have stayed. The only
real problem encountered was due to their refreshing bathroom on our floor. Should not be a problem in the future.

Posted byHotelStaff
2016 六月 28
Dear Valued Cranky Frankie, I thank you for taking the time to review our property and point out the pros and cons. We do apologize for that refreshing smell of the bathroom as we are making the improvements to give our guest nice clean refinished bath tubs for your enjoyment. We invite you to return and stay in one of our rooms that has the refinished bathtubs. Regards, Kenneth Cardona Front Office Manager
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Great spot for work in Kendall area

By

2016 六月 09

platinumelite

Clean rooms. Very helpful staff. Lots of parking. Good air conditioning - vital in Florida. Has a shuttle service to restaurants in the area if you do not have a car. Coffee and tea all day.

Posted byHotelStaff
2016 六月 09
Dear FilmE, Thank you very much for your lovely review.We are very happy to hear that you enjoyed your stay with us. We are very pleased to hear such detailed feedback regarding your stay at our hotel. Thank you very much for liking our hospitality, cleanliness and location. Looking forward to seeing you again. Best regards, Kenneth Cardona Front Office Manager
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