Rated 4.3 out of 5 by 221
Rated 1.0 out of 5.0 by ESPman I will find another hotel in Warwick next time
The lighting in the bedroom was totally inadequate. I was unable to do the work which I had been planning to do. There was not enough ambient light and the very bright, and focused lights at the "desk" cast very bold shadows. Diffuse, low energy lights would be better.
Breakfast was not a good experience at all. I found the choice limited but it would have been acceptable, had it all been of good quality. The sausages and coffee were good, but the scrambled eggs were simply horrible. Further, there were not enough staff able to cope with the number of people who were eating, so the tables were cluttered and the general food area was messy. There were barely enough tables to go round.
A group traveling on a coach were congregating in the breakfast & reception areas which were very full. I understand that having that many people may not happen all the time, but maybe you should not accept such large bookings, if you do not have the staff and facilities to cope.
My original review was rejected as I had said at which hotel I shall stay next time I am in Warwick. I had missed that in the Ts & Cs, but the email I received told me:
"Click here to go directly to the hotel details page where you will be able to re-submit your amended review for approval. "
I did "click there", but could not find a way to reload my original review so that I could amend it; and I have had to start again :-(
It would be very handy if your website allowed users to sort reviews with the least favourable at the top.
As the hotel is in the UK this website should be written in English (<html lang="en-GB">) and not American (<html lang="en">), so it should not tell me that the adjective in the above sentence should be "favorable"!
For an out of town site, charging for parking is a bit mean.
09 July 2014
Rated 4.0 out of 5.0 by sorb Comfortable Stay
I've used this hotel on a number of occasions and always found it to be clean and comfortable to stay in. The hotel is close to the M40 but I don't typically find this to be a problem. It is close to Warwick town centre (£6-8 in a taxi) and has ample parking and the benefit of a Pub/Restaurant in the grounds.
07 July 2014
Rated 3.0 out of 5.0 by Peter. Nil satis 1878 If I put my hand in a fire would you
Is in a great location has a smart reception area bar & nice area
For breakfast staff good . Plenty of extra tea & coffee capsules
Available for your room A nice touch good refrigerated area for
Snacks ect . The rooms plus side great aircon.
Then the negatives very small beds I fell out & smashed my foot
Mattresses like a jelly not a patch on a competitors beds
The hotel boasts about free wifi fine if that's what you want
Free breakfast again fine but not essential but what is essential is
Somewhere to park obviously the hard shoulder of m40 is unsuitable the dual carriage way the same the large roundabout
No you can't park on that oh yes use the hotel carpark your only choice really if your staying in hotel so what do you do charge people to park you claim it's security & also the other hotels do its a a barrier it's not patrolled & you don't need to do it because others do charge for wifi charge for breakfast we have choice but not with the parking . It's done one thing
It's emptied the soulless grotty pub next door
02 July 2014
Rated 5.0 out of 5.0 by a crackers great stay
very comfortable room, liked the air conditioning, meant a good nights sleep when it was hot. Very friendly helpful staff
02 July 2014
Rated 5.0 out of 5.0 by graham4 friendly staff comfortable bed good food
staff were friendly at reception on arrival, room was clean and beds comfortable food was excellent car parking facilities were roomy there was no undue noise at night staff were helpful about directions to interesting
landmarks in the town and obtained taxis when necessary All in all it was a perfectly run hotel with excellent staff - thank you.
02 July 2014
Rated 4.0 out of 5.0 by wolvie clean and tidy
good location from motorway. ease of parking but would have thought parking free for members had to pay £3.00 per day. Hotel kept nice and clean. room size good but could do with set of draws. Plenty of choice for breakfast and good times for opening.
29 June 2014
Rated 5.0 out of 5.0 by Wooffitt Disabled facility
The disabled facility , walk-in shower and toilet bsrs were a great help, I have Parkinsons limited mobility.
29 June 2014
Rated 4.0 out of 5.0 by sherby Clean and comfortable
an overnight stay for 2. the room was clean quiet and comfortable The mattress was ideal and a choice of firm or soft pillows made for a very comfortable nights sleep. Breakfast choices were OK and my only complaint would be about the coffee from a dispenser - freshly made coffee would be better. The staff were friendly and helpful and check in and check out both very fast and efficient. Overall a great standard of accommodation for the price - really good value.
29 June 2014