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Holiday Inn Express Aberdeen City Centre

29-43 Chapel Street , Aberdeen, AB10 1SQ

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1556 reviews
93%
Recommend This Property

Ratings Breakdown

1556reviews

  • 5 Stars
    871
  • 4 Stars
    501
  • 3 Stars
    104
  • 2 Stars
    45
  • 1 Stars
    35

Great breakfast/breakfast staff

By

July 29, 2021

Overall the holiday was good value for money the beds were standard so great for a short stay. The breakfast had limited choices but due to COVID this is understandable also vegetarian options where available to and staff at breakfast time were very polite and helpful. However having stayed there for 3 nights our room was never cleaned for the entire stay this was disclosed to a member of staff but the room still hadn’t been cleaned apart from this the stay was good.

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Hotel OK for price and location

By

July 29, 2021

Room tired and felt grubby. No USB ports. Child sink size and height in bathroom. No BBC2 . No air con or fans. Breakfast limited and the same every day. Staff friendly and helpful. Centrally located .

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Great location and staff

By

July 28, 2021

Convenient location, good public transport routes close by and lots to do.

Staff were excellent and very accommodating

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Good service from staff, room in need of some work

By

July 25, 2021

Lovely staff, bathroom could do with some maintenance and overall the room and bathroom were "tired" looking. Beds were very uncomfortable.

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Great bed

By

July 25, 2021

Overall considering there is a pandemic the hotel cater for everyone at a great price with limited flexibility

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Excellent low priced hotel

By

July 25, 2021

club

Very well presented hotel, clean and comfortable.
Rooms are well presented and quiet.
Excellent breakfast.

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Great stay

By

July 24, 2021

The staff were very welcoming and friendly. The room was comfortable and clean. I felt safe in the knowledge that enhanced cleaning was being being done to reduce infection risk. The hotel is in a good location for amenities. Will definitely stay here again and would recommend a visit

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Good

By

July 23, 2021

club

Would recommend to friends, situated perfectly with walking distance to everything

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Good stay

By

July 23, 2021

club

enjoyed staying here.
only faced problem in opening the door usung the magnet key as in some instances it failed to unlock the door

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A hot time in Aberdeen

By

July 21, 2021

The stay was good we picked a hot weekend and room missed aircon not a common Scottish problem. The seagull never stop and with windows open for some air it does not help. Breakfast was ok the restrictions make it a busy time for staff and replenishment could be better as with clearing tables.
Secret get there early small car park would be good if you got a discount at multi-storey - point to note it’s cash no cards.
Overall a good place to stay staff very good will be back .

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Great for a short break

By

July 21, 2021

The IHG in Aberdeen is in an ideal location situated just of Union Street, at the far end. The hotel has a very small car park but the is a multistorey car park at the end of the street which is free from 8pm until 8am outside these times the cost for 4 hours is around £5. The hotel was clean and the staff were very friendly and helpful. Our room was on the first floor to the rear of the hotel. The rooms have no air conditioning and the window have limited top opening, so the room quickly got hot. During the night we had to close the window due to la oud air conditioning unit fan on an outbuilding. The hot breakfast was good given the current Covid situation. Great for a short break with wife and kids.

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IHG Aberdeen

By

July 20, 2021

club

Good hotel, friendly staff and clean room.

Breakfast best avoided and shame to have smokers outside the front door, but otherwise all good

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