 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Only major disappointment
BySweet 16
February 14, 2020
The hotel was good but it was suppose to be set up for a birthday and wasn't at all :( and y are hotel rooms not more sound proof the door always slam so hard :(
Great Stay
ByMe11
February 12, 2020
Great location. decent price relatively speaking, wonderful view of the Grand Traverse Bay, and short distance to downtown area.
Best hotel around
ByCrystal
February 11, 2020
Lisa the housekeeper was amazing to make sure we had everything we need for the night before she left for the night. Connie was very nice about hooking me up with the room I had canceled because I wasn’t sure if they would have the board room available to me for my kids birthday party and getting everything up and perfect. Zach dealt with away more than I expected was very nice about my nephew throwing up in the pool. Chris g and Barry and Paul was amazing to make sure that we were comfortable and had everything we need for my kids birthday party overall I give this hotel 1000 thumbs up and big time recommend this to anyone I may know I can’t wait to go again in December and then again in February for the kids party who knows we even maybe back sooner just cause we can.
Looked down upon by general manager Jennifer
ByLoggerhead71
February 11, 2020
Have stayed at this location for 4 years now. Upon check in Jennifer treated us poorly until she realized we were gold members. Asked us multiple times after if we were having a great stay... sorry but we will not stay again because of how we were looked down upon. We had a long commute and may have looked disheveled but really?
Breakfast area lady made the trip worthwhile as she has these 4 years.
Nice rooms and great breakfast
ByMomseven
February 09, 2020
We stay there when ever we come to Traverse city to visit family and friends. Comfortable stay , and a nice breakfast in the morning.
Mr. David Sartin
ByDavidh51
February 08, 2020
I’m a college football coach and spend many nights (1-2 months) a year in hotels. Will be staying there again and again when I’m in the area. Great location off the highway, only negative restaurant in town are a short drive (nothing crazy), that will change with time
Amazing
Bycrispy1025
February 05, 2020
Exactly what we needed for a weekend away! The room was clean and the beds were comfortable.
Fine Stay
ByLady Laura
February 04, 2020
Pool was nice, rooms were clean and the beds and pillows were comfortable. The breakfast was impressive. The only thing I would correct is the door to the back entrance is tricky. It needs to be fixed to make it easier. In order to get in, it took a quick turn down and then up before it would open.
Watch the food hairy situation
ByJim2476
February 04, 2020
Hairy food staff showed no cocern.. if you stay better just eat at McDonald’s can’t trust the food ...
Great stay as always
ByJeff
February 03, 2020
We stay here a couple times a year and have never had any problems. When we are on the Harley they always offer parking under the canopy. The staff are always very friendly. The rooms are always clean and up to date. The hotel was just remodeled within the last year. We also enjoy the view of the sunset across the east bay in the evening.
Excellent hotel
ByEric
February 03, 2020
Great place to stay
Friendly staff
Great breakfast
CLEAN
Nice stay
ByWlas4j
February 03, 2020
We had a good time at the hotel. Quick stop and good customer service.