 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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traverse city
Bytraveler
October 16, 2017
one of my lowest rated hotels. very disappointed...especially for the price. far better choices for overnight stays in this area. I do not recommend this hotel.
Great staff and location
Bythe beachguy
October 15, 2017
Very excellent staff. Location is comfortable and quiet. Great for business or leisure.
Great place to stay
Byhvb4511
October 14, 2017
Great hotel, clean, friendly help and the breakfast was awesome.
Great location for fall color tour
ByTMDjune2004
October 13, 2017
Enjoy staying at this HIE, like to use it as a home base to tour the local wineries and breweries. Consistent location from year to year, have stayed many times.
Nice Stay
ByDinkie
October 12, 2017
Nice hotel.. Employee at front desk too business like and not very friendly, but rest of stay was great! Missed the cinnamon rolls...they were out of stock. Disappointing, but rest of stay was nice...
HIE always our first choice
Bywaywardkward
October 09, 2017
Clean rooms, good breakfast selection, polite customer service staff... always a winner with us.
20th Stay
ByITraveLalotthesedays
October 09, 2017
this property is dependable. Staff is helpful. I have stayed here many times and will continue to do so.
Nice
Bytmurph72
October 09, 2017
Friendly staff and great view. We also swam in the pool and it was nice with a built in hot tub, my wife and kids enjoyed their stay as well.
Cleanless and privacy
ByM.A.R.
October 08, 2017
Cleaning of room is great and all staff very nice, service and help is very reliable nice stay
Bad start to a vacation
ByChis
October 01, 2017
The temperature had seen over 90 that day and the AC did not work. They did not try to fix and said they could not change my room as they were sold out. They did not offer to find me another hotel. They finally found me an old dirty fan so at least I had a breeze. Needless to say I got very little sleep in that heat.
Great One Night Stay
ByGordy477
September 26, 2017
We were traveling thru Michigan from north to south and decided to spend a night in Traverse City area and chose this hotel. Good choice on our part. Price was very reasonable. Clean room, comfortable bed, full breakfast options including egg omelet and biscuits
Average hotel
Bydon't have one
September 24, 2017
Front counter staff did not welcome us as members nor offered bonus points or gift for being members, also not friendly