 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Not worth the money
ByDisappointed111111
September 29, 2016
I guess we were spoiled the night before. We stayed at a different hotel (not the same company) where the room was bigger, actually had the promised refrigerator a balcony AND cost HALF the price. At this hotel we were given the AARP discount and it still cost a lot more than what we expected. If the hotel directly in front of this one hadn't been full, we wouldn't have experienced this one. We didn't see the value of the cost of the room for one night's stay.
Good Stay
ByLublu123
September 28, 2016
All was good with this hotel. Would stay there again
great place to stay
Byfrogmeyer
September 27, 2016
this is a great hotel. rooms are great and clean . Staff is great and everything appears to be clean. Breakfast is always good.
Not a bad hotel, but not a good one either
ByMongoose54
September 27, 2016
Overpriced room; No microwave or fridge; Had a scenic view of a cell phone tower in the back of the hotel; Check in staff was snarky, loud and sarcastic; Carpet in room was stained in a number of places and could have been easily cleaned.
On the up side, breakfast was good; internet was fairly fast and there was a nice selection of pillows and bed wasn't too bad.
Given a choice, I would only stay here again if no other room in the area was available. Did I say the room was overpriced for what you get?????
ACME,MI
ByWILBER 65
September 26, 2016
GREAT STAY, IT IS A NICE QUITE CLEAN PLACE TO STAY AND PLAN ON GOING BACK
Great location
Bypnieuws46
September 23, 2016
Conveniently located hotel, situated North of Traverse and close to restaurants. Had a lovely view of the bay.
good staff, poor room quality
ByTip Mitt
September 22, 2016
Need to invest in better bed mattresses, linens. Very old...worn, poor condition
lack of ice machines
ByCooper uality Services
September 20, 2016
Lack of ice machines on all floors
Asked to be placed on a floor that had ice machines last time I stayed at this location. Was told they would make a note of this and when I made my next reservation they still placed me on a floor with no ice machine??
I switched where I was staying to the Holiday Inn now I think I may have made a mistake!!
Clean Room !
ByJohn3 16
September 20, 2016
I have stayed here several times and they always have clean rooms and a great staff ! Only thing I would improve on is more outlets on the desk for computers and phone charging. Like a pod charging station right on the desk and on the night stand.
Very nice place
Byhorse friends
September 16, 2016
My friend and I were on a trip up north and chose to stay here. We travel to various places and stay at holiday Inn Express all the time. Everything here was clean, staff was great. We did let them know our sink was very slow running. I also was very surprised that there was no refrigerator or microwave in the room. All the other Holiday Inn Express we stay at has an refrigerator and microwave in the room.
Great breakfast and very friendly staff.
ByGarret7
September 16, 2016
Good location to everything in NW Michigan. Within sight of the bay but away from noise of downtown TC. Room was quiet and beds were comfortable. Slight odor when first entered but didn't linger. Breakfast variety was great and quality of food very good.
Nice place to stay
ByWanderer 4
September 14, 2016
Hotel was appealing, staff were helpful and accommodating, room was clean and comfortable, and a good breakfast.