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Holiday Inn Express & Suites Alabaster

1000 Balmoral Drive , Alabaster, Alabama 35007

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 547 reviews
97%
Recommend This Property

Ratings Breakdown

547reviews

  • 5 Stars
    451
  • 4 Stars
    71
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    11

Clean/Nice staff

By

November 12, 2019

club

Stayed here for a wedding. The hotel was very clean and the front desk staff were very accommodating.

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Immaculate hotel and great staff

By

November 11, 2019

platinumelite

Immaculate hotel and great staff
So pleased with location and recommendations as to where to eat .
Also helpfull in giving us directions to the shopping center

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Great!

By

November 07, 2019

club

Stay was fabulous! Very nice hotel and great area!

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Friendly staff

By

November 06, 2019

club

We arrived late in the evening. The front desk staff greeted us in a positive manner and checked us in quickly. The hotel is what I would expect from a Holiday Inn Express. The room was comfortable and clean. The bathroom was clean and well stocked. The only issue was the selection of hot food during breakfast. Most of the items were in low supply and looked as if they had been there a while. Check out was simple and quick.

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Great Place good quality

By

November 04, 2019

club

Easy access and parking. Clean and comfortable place to
stay for business. Not important to everyone but the
hot breakfast was neither hot or good. Needs a little work.

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Courteous staff and clean

By

November 04, 2019

The hotel is clean and the staff is courteous. Plenty of parking for larger vehicles. The beds are extremely comfortable and the room was nice. The amneties are of good quality and the hotel is clean. I travel alot for business and appreciate the courteous staff.

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Very welcoming.

By

October 30, 2019

platinumelite

I stay at this property often and am always greeted in a very welcoming way. Rooms and lobby are always very clean and comfortable.

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Amazingly comfortable bed and pillows

By

October 28, 2019

club

Absolutely would recommend this Hotel . Highest ratings in all area except pricing just a bit too high . Direct TV was a problem when there was any rain . Bed was extremely comfortable and staff was great . TV with Direct TV was our only issue . You will absolutely enjoy your stay at this Hotel .

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Pleased

By

October 27, 2019

I started stayed at holiday inn select because of convience, I love there beds and pillows,never had any problem other than a little nosey sometimes.

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Perfect Choice for our Overnight Trip

By

October 27, 2019

club

Everything from start to finish was near perfect! I will definitely seek out one of your hotels in the future.

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Professional employees

By

October 25, 2019

club

We stayed here while visiting grandchildren in the area; great "home base" for us. Clean

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An excellent night's sleep

By

October 24, 2019

club

To me, the way I sleep at a hotel counts. It can make or break the next day. When I'm traveling I want a good quality night of sleep. I don't care about much else. I need quiet and a cozy bed. This hotel provides just that. The bed is amazing. The pillows just right. Good night of rest with a quiet AC.

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