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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 347 reviews
83%
Recommend This Property

Ratings Breakdown

347reviews

  • 5 Stars
    187
  • 4 Stars
    88
  • 3 Stars
    26
  • 2 Stars
    27
  • 1 Stars
    19

Professional Staff and Very Clean Hotel

By

May 25, 2017

This was my third stay at this hotel and I highly recommend it. Staff is consistently professional, responsive to your needs and the facility is always in a high state of cleanliness. Great location to stay for the Balloon Festival!

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Great Service!

By

May 24, 2017

The folks here were very friendly and helpful. Hotel is conveniently located right off the freeway.

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Room are good

By

May 16, 2017

club

Staff needs to work on their people skills, and remember the customer always come first

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Great Staff

By

May 15, 2017

Our stay was very nice. The staff worked hard to meet all of our need and accommodate us. We enjoyed staying here. The hotel was clean and very well decorated. We would definitely return to this hotel if we were staying in the Albuquerque area again.

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There are better examples of this chain

By

May 13, 2017

platinumelite

Almost none of the typical features of HI Express

Tiny bathroom. Very dated. Substandard bed.

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Convenient, clean and comfy

By

May 10, 2017

club

Great stay. Was there for a short time period. Parking is a little tight.

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Comfortable and convenient

By

May 09, 2017

club

Nice clean and quiet room. Lobby and common areas were comfortable with friendly staff and the location was easy to get in and out of.

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Great front desk staff.

By

May 05, 2017

club

I've stayed at this hotel often. Will continue to stay at this hotel in the future.

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Bed was comfortable

By

April 28, 2017

club

Found it needs a lot of updating. I fee a extra blanket should always be in every room. It was over all not very clean. We were both disappointed.

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Poor service

By

April 28, 2017

Have to ask for towels 2 days in a row and room not maid up 1 day!

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Convenient location for our purposes. Bed comfortable.

By

April 27, 2017

club

Bathroom tiny and hard to get into as door blocks entry. Hot

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Close to balloon fiesta park

By

April 25, 2017

club

Easy parking, clean, located close to balloon fiesta park

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