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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 535 reviews
95%
Recommend This Property

Ratings Breakdown

535reviews

  • 5 Stars
    390
  • 4 Stars
    99
  • 3 Stars
    26
  • 2 Stars
    9
  • 1 Stars
    11

Home away from home

By

July 19, 2017

This is a regular stop for us on our travels. When we come through Ashland, OR we always stay at this Holiday Inn Express. It has always met/exceeded our expectations and we have never had a bad stay. Rooms are clean and comfortable, staff friendly and location is easily accessed from the freeway. I used to travel more with family but as my children grew up I often travel alone. I feel very safe staying in this hotel/location.

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Great Value

By

July 15, 2017

The HIE is our hotel of choice when passing through Ashland. We had a great experience on our recent trip and wanted to specifically thank Jay Jay in the breakfast area for his help. Jay Jay is incredibly friendly and his great big smile is absolutely contagious!!

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Club members use your points here.

By

July 14, 2017

I think this property is the best value I've found from Monterey to Portland. Ashland is a great spot to spend a couple of nights while on a road trip.

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Breakfast room has the nicest people

By

July 13, 2017

Beside the comfortable bed and clean room the breakfast room has the nicest man working there. He is courteous and interested in people. I've enjoyed talking with him and telling him why we are in town.

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Clean and roomy

By

July 11, 2017

club

We stayed one night while traveling and were pleasantly surprised at the quality of room. I had read dozens of reviews at different places and am glad we went with HI. The queen suite was less than what some other regular rooms at other hotels and it was huge! It had two tvs and all of the suite amenities... fold out sleeper couch, three large comfy chairs, writing desk, fridge, microwave, several cabinets and a large bathroom with both a sink inside and a vanity counter and sink in entryway. Perfect for a family.

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Great staff, but average amenities.

By

July 10, 2017

club

Staff were so gracious and kind, and the whole place was very clean. However, room had a funny smell and was very humid. The wifi did not work! Shower sprayed all over and the soap was slimy.

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Great Service and Honesty

By

July 07, 2017

Great Grandson left a computer device in room upon departure. Staff contacted us and advised it was found and would be held until we returned from vacation in CA. We were in deed able to retrieve on our return trip.

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Comfortable and quite

By

July 06, 2017

club

Great location, easy access; staff were very welcoming and provided quick check in/check out; rooms were comfortable.

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Great service, food and comfort

By

July 06, 2017

club

The breakfast selection and service were great. Room was comfortable. Not a long drive to Shakespeare Festival.

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Great staff

By

July 06, 2017

club

Overall the stay was great and the people were nice. The showers could use a little more pressure but it was good. The bed was comfortable and I would stay here again.

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Poor experience

By

July 05, 2017

club

No carts, noisy, very bad rest on long trip. Staff very nice but their hands were tied. Don't plan on using holiday inn express on trip back to Arizona. Two bad stays on trip down was enough.

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It's a hotel

By

July 03, 2017

club

Nice use of the gym and the pool was clean as was the room. They allow pets too.
I would definitely suggest asking for a corner room because the hotel Can get a bit noisy. Don't even try the breakfast.
Staff is friendly and quick to respond to problems and/or needs

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