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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 576 reviews
95%
Recommend This Property

Ratings Breakdown

576reviews

  • 5 Stars
    428
  • 4 Stars
    101
  • 3 Stars
    23
  • 2 Stars
    13
  • 1 Stars
    11

friendly and helpful staff

By

September 16, 2017

club

Not only were they helpful while we were there, but then when they found an item I had left in the room, they contacted me by phone and fed-exed the item to my home. Really above and beyond the norm.

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Great PLace to Stay in Downtown Augusta

By

September 13, 2017

This is a well run, up to date, hotel that is reasonably priced in the middle of downtown Augusta. It was full of hurricane evacuees, but the only way you'd know was that they kept the weekday hours for the breakfast bar.

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Room and service was great

By

September 11, 2017

club

My stay was excellent the location was close to wedding venue and the hotel shuttle dropped us off and picked us back up very satisfied with the breakfast it was fresh although the store items where very very pricey I felt I got beat for 3 packs of starburst and 2 regular bags of chips they charged me $11.00

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incompetent manager

By

September 08, 2017

extremely slow slow check in manager.
failed to return deposit despite advance cash payment.
inexperience customer service experience

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Excellent customer service and very clean rooms

By

September 06, 2017

club

The staff was helpful and friendly. The room was large and clean. The bathroom very clean and well stocked. The breakfast had a large variety of items of both hot and cold items. The entire hotel looked well maintained and clean.

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Great Experience

By

September 05, 2017

I am thankful to find a place like this to stay in away from home I don't travel much because most of the places have all kind of animals sleeping there. I love animals and have one at home but it does not live in my house and sleep in my bed it sleeps in its own place provided for him.

Once again thanks for the enjoyable stay just keep it like that and you can be assured when back up there I will be staying with you.

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Great Stay

By

September 05, 2017

Greeted by all employees so the customer service was great. The check in was very quick. My room was extremely clean I felt comfortable right away. Hot water in the showers very relaxing. There's a outdoor pool, and if you need to go somewhere they have shuttles. There is gated parking which is a must downtown. Great food near by, and the Savanah River is a short walk. Definitely worth the money to stay here.

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Pros-Cons

By

September 05, 2017

Pros-Shuttle bus took us to restaurant and picked us up.
Cons- no washer and dryer.

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My stay

By

September 04, 2017

club

room was very clean and comfortable. nice pool and good breakfast

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All business

By

September 03, 2017

Nice hotel and very clean rooms to bad it's located where it is.

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Augusta

By

September 01, 2017

Loved staying here. Staff is great. Love that they have a free shuttle for dinner. Rooms are very clean. Thanks for the hospitality.

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My Favorite

By

August 31, 2017

The staff is the best! This is my go to when staying in Augusta!

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