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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 480 reviews
94%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    353
  • 4 Stars
    85
  • 3 Stars
    21
  • 2 Stars
    13
  • 1 Stars
    8

Comfortable and Great Service

By

May 24, 2017

club

We stayed for a weekend while my husband took boards for school. The rooms were large, clean and well kept. We were impressed. Rooms had a frig, microwave, coffee pot which was nice and convenient. Customer services was beyond friendly and helpful during stay. Only glitch was a scheduling issues due to some confusion when canceling one night. Other than that things were great and would recommend to others.

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Very friendly and accommodating staff

By

May 24, 2017

club

From the moment we got here the staff was very friendly. We were allowed to check in early. The rooms were very clean and comfortable. After the wedding we attended was over, they allowed us to use a closed off area to have a mini family reunion. Our stay was very enjoyable.

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No, just no...

By

May 24, 2017

club

Spiders, door slamming at all hours of the night, unidentifiable yellow/brown stain on bed.

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Great stay

By

May 24, 2017

Second time at this Holiday Inn and it won't be the last! Great staff that values the consumer!

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Air conditioner

By

May 18, 2017

club

My complaint is the AC. The thermostat is set fixed; I would like it colder.

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Great people great stay

By

May 17, 2017

club

Enjoyed the guest staff. So welcoming and accommodating. Shuttle bus driver was a hoot. He made sure we were safe when we went out for dinner, took us on mini tours and recommended off the beaten path eateries.
The breakfast staff kept the coffee hot and non stop. Plus fresh produce...bananas are yum! Hot cinnamon buns and lotsa bacon.
Loved the place. Wanna go back soon.

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Great Hotel -OK Location

By

May 17, 2017

club

Located at the far end of Broad Street, the nightlife can be a bit sketchy, BUT the hotel itself is very nice with friendly staff

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Great place with great rooms

By

May 17, 2017

club

If you are looking for a good spot to park your car in the hood of Augusta... this is a nice place. The pool and parking lot are behind a gate. The drunk angry people stay outside the gate to yell.

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Nice hotel

By

May 11, 2017

club

Love the fact they took us to the concert and picked us up. The rooms were really nice. Breakfast was great and staff was awesome.

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Comfortable stay

By

May 11, 2017

club

As soon as I walked in and saw the luggage carts, I knew this place was going to be comfortable. The staff member behind the desk signed me in quick and easily with a smile on her face the entire time. There was an easy coffee maker and mini fridge, which was great because we had to-go boxes from the restaurant we came from. The room was clean and comfortable, however the size of the room was average. There was fast internet I used to VPN with my work. Overall, the stay was great, but may not be the price I would pay again.

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Great service

By

May 10, 2017

club

My son and I had a really good experience in Augusta, and I'm glad that we stayed at this hotel.

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Great place to rest

By

May 10, 2017

club

We stayed at this hotel following a hospital stay in Augusta. The hotel allowed for great rest and met all of our needs. Very close to a lot of food choices.

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