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Holiday Inn Express & Suites Brainerd-Baxter

15739 Audubon Way , Baxter, Minnesota 56425

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1207 reviews
94%
Recommend This Property

Ratings Breakdown

1207reviews

  • 5 Stars
    809
  • 4 Stars
    259
  • 3 Stars
    68
  • 2 Stars
    45
  • 1 Stars
    26

Nice waterpark but hotel is too noisy

By

December 26, 2019

club

Unfortunately, the hotel allowed a semi-truck to park directly outside the guest rooms and RUN ALL NIGHT LONG. They aren't quiet. The hotel also doesn't enforce the quiet times, as there were kids dancing, stomping, running, yelling until after midnight. I have 3 kids too, but when you're in hotel, have respect, observe quiet times. Then there was the dog right across the hall that barked every time their people left the room. The waterpark is great. It could have used a cleaning as there was tissue/toilet paper wet and crumpled in various areas and the drinks were not made well this time. I think she was new to bartending as I basically paid for slightly flavored, mostly melted ice water. We have a nice time with the kids in the waterpark so it's a shame the rest sucked.

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Family fun

By

December 26, 2019

This was a great place for kids. Check in was a little long but it was busy. The only main con I have is we purchased through Saint Cloud radio marketplace so it was suppose to be a bundle one night stay with waterpark passes, laser tag, and credit for game room but we never were handed anything for the lazer tag or game room and they were so busy I felt bad stopping to ask.

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Great Family Hotel

By

December 26, 2019

Kids loved the hotel. Had a lot of fun at the water park

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family fun

By

December 26, 2019

Water park is always a hit with the kiddos in the winter. And the rooms are very nice, with super comfortable beds and pillows!

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Like a Spring Break Hotel

By

December 25, 2019

club

My grand children love the waterpark., but the motel is dirty and understaffed. The front desk personnel are top rate but as good as they are they can’t change the physical plant . One elevator and one luggage trolly for 144 rooms. This place has really deteriorated in the last three years. The only reason to stay here is out of necessity or if you have young children that like water parks.

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Fun family getaway

By

December 23, 2019

club

Bought as a surprise for my children, and the look on their faces when we entered the pool area was priceless!

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Very Clean Hotel!!!

By

December 20, 2019

club

Staff is great and attentive! Free Coffee, Breakfast, and newspaper.... Thank you, We'll be back!

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3 bears fun!

By

December 18, 2019

club

Outstanding visit again. Very warm Waterpark on a cold winter day. Not too crowded. Great Customer service experience, good price, nice buffet. Really oleasant weekend trip

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Clean room

By

December 15, 2019

club

Clean room, was told there was a bar at hotel and it was just a few choices by pool area. Pool area closed at 9pm so no chance to use that amenity

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Good place to stay

By

December 11, 2019

Third year we've had our family Xmas here and once again they did a great job with getting our rooms on the same floor and close proximity. The only thing that was missing was the Xmas tree in the party room. Friendly and helpful staff.

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Clean bathroom and good plumbing

By

December 07, 2019

club

Need to have earlier breakfast time like 5am and 24 hrs complimentary coffee in lobby ..hotel service map layout

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No breakfast

By

December 05, 2019

The only downfall, with this stay was, the breakfast did not start until 630am. Being on a business stay, I’d like to recommend starting breakfast at 6am, otherwise a great place to stay, we will be back

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