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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 556 reviews
95%
Recommend This Property

Ratings Breakdown

556reviews

  • 5 Stars
    375
  • 4 Stars
    120
  • 3 Stars
    31
  • 2 Stars
    18
  • 1 Stars
    12

The BEST IHG in the WORLD

By

May 25, 2017

This is the Best IHG in the WORLD. You will truly be surprised once you arrive with the facilities and the rooms.

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Baxter weeklong business stay horrible!

By

May 24, 2017

No housekeeping even came in my room several days. When I brought this up to night staff I was told she would give me a bag and I could change out the garbage myself and they did probably did not clean if I had an electronic on the bed. Even garbage and towels? Next night I called again as no housekeeping again and I had nothing laying out such as electronics. Then the same staff lied and said she told me the night before she would personally come to change the garbage out. I was offered IHhG points and even though that is a small compensation for having a smelly garbage room all week, I was fine with that as I am not much of a complainer. However, I now sit with NO compensation. Housekeeping was horrible and so was night staff. Gave excuses before hearing what I had to say. Morning staff on my check out date actually was personable and listened before giving excuses. However. Still nothing.

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Last day of school vacation

By

May 22, 2017

Had a great time hanging at the pool and play area. The laser tag was fun as well. Room was nice and clean with a comfy bed. We will stay again!!

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Great Mother's Day spot

By

May 17, 2017

club

Great place for us all to stay to celebrate. Everything was there so we did not have to leave. The only thing I was hopping for was a Sauna but that was it.

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Perfect place for families

By

May 17, 2017

club

Loved how clean everything was, that the rooms had refridgerators and microwaves, continental breakfast and the waterpark. It was so nice to be able to take our little one on the water slide with a life jacket.

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Nice

By

May 16, 2017

platinumelite

Great hotel for the price. Would have liked to be upgraded to a bigger room as hotel seemed empty. Been staying at holiday in expresses for last 8 years, I think it's time to revamp the breakfast choices. Overall very pleased.

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Nice, nice

By

May 13, 2017

club

The hotel is at a decent location with lots of good restaurants around. Room was comfortable, bathroom was roomy. Firm mattress with choice of soft or firm pillows.
Will stay here again.

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Comfort of bed

By

May 09, 2017

Bed was hard and I woke up with a sore back. Bed spread could have been a little thicker as well.

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Wonderful

By

May 08, 2017

club

My 2 year old son Loved the water park. Our room was very nice, updated and clean. We also enjoyed the continental breakfast.

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Great stay.

By

May 08, 2017

Everything was very clean and comfortable. Staff was friendly and courteous. My only complaint was the eggs at breakfast. They used powdered eggs for the omelets and were not good. Everything else was quite tasty.

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Enjoyable stay

By

May 03, 2017

club

Water park was the best in Minnesota! Employees were friendly. Rooms were clean and comfortable.

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Nice pool and laser tag

By

May 02, 2017

The kids had a blast. It was a little pricey though. They really enjoyed the water slides. They also thought that the laser tag was absolutely amazing. They liked how there was ramps and different levels to the laser tag. I would have given more stars, but it was pricey and not alot of gluten free options for the continental breakfast.

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