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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 506 reviews
84%
Recommend This Property

Ratings Breakdown

506reviews

  • 5 Stars
    222
  • 4 Stars
    194
  • 3 Stars
    61
  • 2 Stars
    14
  • 1 Stars
    15

早餐太差

By

May 25, 2017

club

早餐选择太少,质量太差,之和和三星级酒店差不多。餐厅环境感觉不好,整洁还可以,但是看上去比较低档,没有什么服务人员。

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位置上还比较方便

By

May 24, 2017

club

总的来说还可以,只是房间设施比以前陈旧许多,床垫也已经比较软了,弹性不大好,另外早餐的种类还可以适当增加,网络也需要提速

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服务好

By

May 18, 2017

club

服务很好,很贴心 。酒店交通便利。而且附近有很多好吃的,购物也很方便。早餐也还不错,前台整体服务很好。不管是办理入住还是退房都很迅速。在退房的时候还提醒我是否有遗留的物品,很贴心。并且有个前台小姑娘给我叫的出租车。

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服务态度佳

By

May 18, 2017

club

性价比高 服务人员态度亲切 干净 给人舒适的感觉 总体感觉很不错 值得推荐 交通也方便 一次愉快的体验

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服务一流

By

May 13, 2017

club

住过很多酒店。这家酒店是觉得住的很舒服的酒店之一,前台服务很好,很热情。不愧是洲际旗下的酒店。下次还会住。

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有待改进

By

May 10, 2017

入住没有识别出会员身份,在办理完入住之后经我提醒之后才发现,因为前台客人多,也就婉拒了哪些客套话。客观评价需要参照酒店,本家酒店作为智选系列唯一可取是相对安静。
不足之处是停车收费,员工培训有待加强。

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环境和舒适度偏差

By

May 09, 2017

这是一次备选方案的住宿,环境和舒适度偏差,价位高的离谱,价位快跟皇冠假日酒店一样了,住宿条件连普通快捷酒店都不如,以后定不到酒店也不会选这里住了。

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酒店应该是旅行途中安全的休息港湾,希望尽快改善

By

May 09, 2017

club

入住酒店瞬间开始走廊和房间内弥漫着一股奇怪的味道(猜测是没烟味?),房间内墙纸脱落,衣帽间内墙壁甚至并未处理,水泥面暴露在外,而且有股发霉的味道。还有,每日清晨至上午期间总是有酒店清扫人员和不明身份的外人敲门打扰正常休息,多次告知屋里有人的情况下,仍然不时地敲门打扰。此次入住时与家人通往,给我之前对假日酒店的美好印象完全相悖。希望贵酒店集团尽快对该酒店予以改善,挽回应有的酒店声誉。

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体验很好

By

May 08, 2017

服务 硬件设施 餐饮都符合预期,最近健身房在装修,没法健身,比较失望,这部分属于express的附加服务。

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服务人员态度一流

By

May 04, 2017

club

在我提出要求的时候都能及时给我处理,但是酒店没有浴袍等东西让我比较不满,不过也不算是很重要的,其他一切服务都做得很好很满意

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前台工作认真负责 有问题都能及时解决

By

May 02, 2017

入住的那天温度有点高 酒店内的中央空调也不是很给力 打电话到前台 前台很努力的帮我们解决了问题 晚上睡得还不错 早餐的话 水准一般 酒店位置不错 下次会考虑再订的

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环境舒服

By

May 01, 2017

这段时间入住,感受到前台人员亲切友好,服务很不错,房间清理卫生的工作人员也很好,房间打扫的很干净,早餐比较丰富,不过房间对着马路有点吵

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