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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 792 reviews
96%
Recommend This Property

Ratings Breakdown

792reviews

  • 5 Stars
    522
  • 4 Stars
    210
  • 3 Stars
    33
  • 2 Stars
    16
  • 1 Stars
    11

First time visitors

By

April 30, 2017

club

Overall, brilliant service from all, definitely make further visits and recommend to others. Hotel prime position for M5 junction and personally ideal location for places to visit.Wide variety of foods for breakfast, well equipped rooms, easy access bathrooms.Definitely good value.....Hoprfully available for our next visit.

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Comfortable and Friendly

By

April 29, 2017

club

All staff I dealt with were very genuine and friendly. Room was comfortable with nice seating area as well as desk. Great free WiFi was able to stream video with no issues.

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Excellent family service

By

April 29, 2017

club

Mum, dad and a 10 year old, staying at the hotel for a night. We enjoyed our stay and have no complaint. Reward system is great as this was a reward night stay.

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Quality stay close to m5 jct 2

By

April 28, 2017

club

Great stopover, excellent service and quality breakfast

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Excellent

By

April 27, 2017

club

Excellent hotel for a weekend exploring Birmingham!

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Fantastic

By

April 23, 2017

club

Would recommend 100% nothing negative to say. Breakfast and staff were particularly great.

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short break to see grandchildren and attend a friends funeral

By

April 22, 2017

club

one of the worst stays I have had in a IHG hotel ,bar was far to expensive at £5.80 for a medium bottle of cider ,don;t visit the bar

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Good quiet night

By

April 22, 2017

Handy just off the motorway, good, clean and friendly staff.

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A great place to stay

By

April 21, 2017

club

Comfortable and clean on a budget. What more do you need? The staff are superb here. We found them to be very good at what they do. The room, although clean, looked a bit tired in places such as the bathroom. However it was clean and that is the main thing. A really goo overall experience. I signed up for the rewards programme as we will be back.

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good stay would recomend

By

April 21, 2017

Great stay with friendly staff would recommend. Food and drinks also good.

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Business Trip

By

April 16, 2017

club

I had a relaxing stay here in the holiday inn express at Oldbury, It was easy to relax after a long day training

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Comfy bed, friendly service!

By

April 12, 2017

The mattress and bed were comfy and fine. The room was pretty quiet- the ONLY annoying thing was the fan in the bathroom was something you could NOT switch off, I did find this slightly annoying. Internet fine, room temperature fine.
The breakfast was average, sausage ok, would have been nice to be offered bacon( the hot was scrambled egg, beans and sausage every day). But it was ok, the toast was fine, the juice was fine, the cereal choices were ok.
Parking was free and easy.
It was a fine hotel, price was ok (one of the nights was 79 pounds, which I would have said was a little too much, the other nights were more reasonable).
The staff were really nice and friendly!

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