Rated 4.5 out of 5 by 413
Rated 1.0 out of 5.0 by Punkin21 Reservations made by phone and really messed up!
When I called the motel for reservations, I was immediately given over to the IHG reservations person. I asked for a 2-bedroom suite for one night, and then a two-bed room for the second night. E-mails (six of them) were sent affirming the accommodations were made. When I arrived the motel had two rooms for the first night, and immediately canceled the one 2-bed room. When we went up to the two bedroom suite, we discovered that it was a two bed suite (and not two bedrooms).
We ended up with two suites for two nights and it cost us considerably more than we had intended to spend. Their was no accommodation nor recognition of my IHG status, although they knew that I had requested all that through the IHG program. They were in a big hurry to cancel the double booking, and by doing so -- we lost the second room and did NOT have a two bedroom suite. I will not use this facility again.
July 27, 2015
Rated 4.0 out of 5.0 by kjada30 Nice stay
Check in attendant was welcoming and friendly. More than enough options for breakfast.
July 27, 2015
Rated 5.0 out of 5.0 by W and O Everything was Great !!
Our Family had 3 Rooms.
Employees were always friendly and helpful !!
Check in and out was smooth. They had forgot to give me my Senior Citizens Discount so when we checked out I told the Manager and she told me No Problem it will take just a couple a minutes. It was done in about that time or less.
Rooms were clean, fresh, beds were comfortable, had 4 pillows to a bed; we all loved the balconies; showers always had Hot water and lots of water.
We were on the 4th floor, never heard anybody above us or in the hallways except for people going to their rooms.
Pool and Hot Tub area was clean and nice, had plenty of towels to dry off with, lots of room to sun.
Breakfast area was big plus they had tables on 2nd floor overlooking for more room. Food was plentiful, good and lots to choose from. Coffee always available ( NICE ) .
If we needed something like towels or such , never had a problem getting them.
We had a Great Stay, too bad they sit behind Shoney's instead of on the strip, they need to buy them out and use for a parking lot and the balconies would have a better view!!
July 26, 2015