 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Great Place
ByAlan
December 29, 2019
Brand new and has a great staff! I have stayed here a number of times since opening and have always had an amazing experience.
Great place to stay
ByJimred
December 23, 2019
Good location on east side. Near many restaurants and great coffee shops ( diTazza).
Excellent greeting
ByJosh
December 21, 2019
Overall stay was very nice. Had a little party noise but not too bad. The lady at the front desk was very friendly and Checked is in very quickly!! The shower had pretty low pressure but not bad enough to make our stay unpleasant.
NO Hospitality Here!
ByDWilson55
December 20, 2019
Don't expect hospitality at this location, the staff went out of their way to be rude and unaccommodating to a simple request during my stay. I would NOT stay at this location again despite the comfortable decor and IHG branding. Extremely Disappointing - fire the front desk staff and start over with training in simple guest service!
The morning of my departure I was running late and arrived in the lobby at 9:35am for breakfast (service ends at 9:30). I peaked behind the door to find dishes full of food and staff members filling their plates for their breakfast. At my request to be able to grab a quick plate (I would've eaten in my room!) I was rudely told NO, breakfast is over.
No.... how can I help, what would you like, I can get you a yogurt and and some fruit...NOTHING. With my blood sugar running low and my frustration high I went out to my car to fetch an apple I'd bought the day before and called it breakfast along with a hot tea. I'm a loyal IHG Gold Member (not that it matters) and choose this hotel for it's strong reviews, good location, and reasonable price. Given another visit to this area I will stay elsewhere regardless of the brand. What a disappointing visit thanks to the rude service form the front desk personnel that morning.
As I left to return to my room, I watched numerous hotel staff enter and leave the breakfast area with THEIR breakfast. I'm so happy that someone was able to enjoy a late breakfast...just not this paying guest!
Date of departure was Friday 12/13....what a coincidence.
Very nice would stay again
ByHol76
December 02, 2019
Beautiful clean modern pet allergy free hotel exactly what we needed. Friendly staff, nice place decent breakfast. Wifi sporty but ok.
设施新，位置好
By
November 27, 2019
酒店刚刚开业，设施非常新，附近有好几家餐厅，用餐方便。
Best stay I’ve had in awhile
ByQueenie
November 26, 2019
The “market” by the front desk was a PHENOMENAL idea - I was able to purchase a few junk food items and deodorant (that I had forgotten!)....the bed was amazingly comfortable, and the amount of power outlets was awesome. The blackout curtains for the windows were the best I’ve ever had at a hotel - they covered the entire window, and actually blocked out the light!!!
HIE
ByGern Blanston
November 25, 2019
Good stay...................................................................................
Amazing bed and super clean room!
ByJennifer
November 25, 2019
Come here when I am in town for business even though business is an hour drive. I love the amazing bed and the rooms are always clean!! Always recommend to anyone to stay here !
Comfortable bed, great service
ByLJ56
November 20, 2019
The hotel was very clean. The bed and pillows were very comfortable. The food was fair on selections, nothing spectacular. The staff was outstanding and very helpful.
Nice Facility
ByWise Pete
November 12, 2019
Great place to stay with family! Great location with plenty of nearby services
Excellent experience
ByHiggy
November 10, 2019
Clean quiet hotel....staff was amazing .....highly recommend this Holiday inn....