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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 251 reviews
98%
Recommend This Property

Ratings Breakdown

251reviews

  • 5 Stars
    199
  • 4 Stars
    45
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Stars
    2

extra clean, friendly service and welcoming

By

October 17, 2017

club

well worth the money. friendly helpful people. whole place was clean from top to bottom.

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Totally acceptable hotel in Carthage, TX

By

October 09, 2017

club

This was your basic Holiday Inn. Newer than some. Nothing special, but clean and comfortable. I wish the pillows hadn't been quite so large, they kind of gave me a neck ache.

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Clean and Welcoming

By

October 06, 2017

The hotel was quiet, clean and the staff was friendly. Enjoyed our stay.

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Holiday inn

By

October 06, 2017

club

Clean hotel, nice breakfast. I would definitely satay here again.

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Comfort bed except for pillows

By

September 28, 2017

Pillows were tooooo fluffy
No hand shower
Not enough water pressure at lavatory

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Great service

By

September 15, 2017

platinumelite

The staff was friendly and accommodating. This was a short notice stay for myself and two co-workers and the staff at the hotel made it happen. The lady

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Great customer service!

By

September 14, 2017

club

They accommodated my request on a walk in and even upgraded my room for signing up for their rewards program. Enjoyed our short stay and the staff made it even better!

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Clean amd comfortable

By

September 07, 2017

club

We stopped in on our way out of Houston, where we delivered supplies after Hurricane Harvey. The room was clean, the bed was comfortable, and the staff was great.

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Safe Haven

By

September 05, 2017

club

Your staff was excellent and caring throughout the ordeal of being separated from our family in Houston during a hurricane. We were stranded for days and the whole community of Carthage reached out to us. Texas Strong!

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My stay

By

September 01, 2017

platinumelite

Nice staff, clean room...........................................

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8-13-17 Holiday Inn Express Stay

By

August 28, 2017

club

It would have been nice if I could have made the A/C fan stay on constantly as a white noise, because truck traffic on the highway next to the hotel was very loud.

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comfortable bed and very easy to rest

By

August 22, 2017

club

I would stay at the hotel again if I was in the area. it was very nice and comfortable. Service was great and everyone was very helpful and friendly.

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