Rated 4.6 out of 5 by 342
Rated 4.0 out of 5.0 by Dadtoizziandbu High School Team Camp
In town for a high school basketball camp. Staff helped me with appropriate forms so my daughter could get access to the room as she arrived before I did. Staff was very friendly and helpful. Hotel was clean and well maintained.
Only issue was keys de-magnetized very easily - had to get several replaced.
June 27, 2016
Rated 5.0 out of 5.0 by yIvyT Peaceful and Clean
Excellent place to stay. The staff was friendly and courteous.
June 24, 2016
Rated 4.0 out of 5.0 by Books12 Good location and value for the money
Stayed at this hotel for a few days while visiting my daughter. Value is good because hotels in this area tend to be pricey. Pleasant staff and nice surrounding area with plantings and good parking. Room was comfortable and clean and breakfast offerings were excellent.
June 24, 2016
Rated 5.0 out of 5.0 by jenfo1 My personal experience was fine; others, not so much
"Breakfast in the great room" is a bit misleading. It is NOT a great room, it's teeny tiny, and during my time there, I had to eat out on the sofa in the foyer beside the front doors because there weren't enough tables and chairs in the dining room. I had to watch as 2 of my friends stood at the front desk and discussed with The Manager how their rates weren't the correct ones that they were expecting, and heard him say how sorry he was that he couldn't make any adjustments. One of these friends later watched The Manager handle a situation with another couple who came in whose reservation had been canceled without their knowledge. He simply couldn't help them either; in fact, telling them that they'd have to find some other place to stay. So while The Manager was a complete disappointment, the young black gentleman at the desk did his best to make everyone happy with a big smile and a lot of agreeable effort. We all thought he was just great. The Manager, well..... As for the very small hotel (maybe should be called a microtel), it had all the amenities I needed/wanted, but a full hotel with only one elevator? And if you want to swim you have to walk over to the "sister" property? I don't think this place was well thought-out. Other than that, it was a fine stay.
June 23, 2016
Rated 5.0 out of 5.0 by JH53 Fine hotel when visiting UNC-CH
Everything is as expected for a Holiday Inn Express. Easy access to UNC-CH campus.
June 23, 2016
Rated 2.0 out of 5.0 by Conservation Traveler Great Location Poor Customer Service
Great location campus just a few miles from the UNC campus and very close to major highways. Hotel was very clean and maintenance and housekeeping were awesome. However the front desk staff was consistently rude and slow. I asked to speak to a manager because the staff refused to accept my tax exempt form and was told a manager was not available.
June 12, 2016
Rated 5.0 out of 5.0 by bkm910 friendly staff, very clean room
friendly staff, very clean room, comfortable bed with plenty of pillows. breakfast was very good and coffee
was the best.
June 4, 2016
Rated 4.0 out of 5.0 by PBSkin Great Location and Comfortable
The location of the hotel is an easy access to dining facilities and the School of Government.
June 1, 2016