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Holiday Inn Express & Suites Chattanooga (East Ridge)

1441 North Smith Street , Chattanooga, Tennessee 37412

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 1077 reviews
83%
Recommend This Property

Ratings Breakdown

1077reviews

  • 5 Stars
    641
  • 4 Stars
    220
  • 3 Stars
    82
  • 2 Stars
    77
  • 1 Stars
    57

Great place to stay

By

November 13, 2019

club

Great hotel from checkin, with a restaurant recommendation that was on point to check out. Rooms are large and clean, and we had an amazing night's sleep! With so many other options of places to stay, you won't regret choosing to stay here.

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Gator Nanny

By

November 11, 2019

My survey signifies my overall reviews of my visit from October 31 to November 4

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Super friendly staff!

By

November 11, 2019

club

Our stay was great! Loved the energy of the night staff and the overall cleanliness and comfort of the hotel. We always try to stay at a Holiday Inn Express because the quality is consistent.

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Missed breakfast

By

November 11, 2019

club

Free breakfast started to late. Received no receipts no one at front desk to checkout and no receipt slipped under door.

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Very nice hotel

By

November 06, 2019

platinumelite

The HIE at East Ridge is a well maintained hotel that I would definitely stay at again the next time I'm in the area.

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Great location, close to restaurants

By

November 06, 2019

This is a pleasant hotel and we've stayed here previously. It's clean and in a great location for access to restaurants.

I would not recommend the ADA compliant room however. The lighting in the room is awful - very dimly lit. The TV volume is difficult to control. It's either 0 for no sound at all or 1 for too loud. Nothing in between.

The bathroom vanity is horribly undersized; most toiletries had to be placed on the floor (unpacked) because there was simply not room to place them on the vanity as there is NO counter at all. I would not choose to stay in that room again even though I have physical challenges.

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Great location, nice and clean rooms.

By

November 01, 2019

club

Fresh and tasty breakfast. Staffs were friendly and were accommodating. The room was clean and the ambiance was comfy. The hotel was welcoming too.

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Consistent quality

By

October 31, 2019

Good value for money - clean and comfortable- pleasant courteous staff.

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Comfortable bed

By

October 30, 2019

The review of this stay is typically the same as the previous stays in many previous years. This is why I chose the Holiday Inn Rewards program. I have stayed in a great many different Holiday Inns all across this country and Canada. Even older facilities are kept up for a great stay.

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A good stay

By

October 30, 2019

A good stay other than bed issue. Staff was friendly
And I would recommend

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Raz road trip

By

October 26, 2019

club

Chris at the front desk was awesome , very friendly and efficient. We’d been driving a really long time and he got us in our room quickly

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Davek

By

October 25, 2019

This hotel was very nice the staff was awesome with everything I needed. The location is great but getting on the main road was a little tricky but my stay was awesome. If you go to Ringgold I would highly recommend this hotel

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