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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 467 reviews
85%
Recommend This Property

Ratings Breakdown

467reviews

  • 5 Stars
    280
  • 4 Stars
    103
  • 3 Stars
    30
  • 2 Stars
    25
  • 1 Stars
    29

Chattanooga holiday inn express

By

March 22, 2017

We really enjoyed our stay. The night staff (Charles) that we dealt with directly was amazing. He was friendly, efficient and a real joy! Wish we could have taken him with us on our trip! The room was exceptional and the complimentary breakfast was fantastic! Highly recommend this hotel!

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March 2017 Stay at East Ridge

By

March 22, 2017

My family and I recently booked two rooms at this location to stay for a basketball tournament. The hotel has been recently updated and was an excellent stay. The staff was attentive to our needs and our rooms were excellent. The availability of the breakfast offered and the excellent location are bonuses to staying here. We will definitely stay here again if in the area!

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Comfortable and great service

By

March 20, 2017

Stopped in for a quick stay on the way to Florida. Clean hotel with a comfortable bed.

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Comfortable bed and great service

By

March 20, 2017

club

We enjoyed our stay there. The Lady at the front desk was very friendly and recommended were to go for a great dinner meal

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Convenient

By

March 20, 2017

Nice hotel, good bed, good breakfast, good staff. Good location.

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Chattanooga

By

March 18, 2017

club

Excellent location, great breakfast, excellent front desk staff. The room exceeded our expectations.

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BEDS were GREAT

By

March 17, 2017

I will never forget my stay ! The rooms were very homey and comfortable, breakfast was great, staff was GREAT, pool was a little cold

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Chattanooga East Lake

By

March 17, 2017

The Front desk service upon check in, breakfast and departure were all about the friendliest I have ever had.

The room could have been a little cleaner as we found hair in the pull out couch where kids were supposed to sleep. We had to change the sheets so they would even entertain the thought of getting into bed. We arrived later at night so this was not what we needed.

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Chatta

By

March 16, 2017

Excellent service from staff, when encountered problem.

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Updated Hotel

By

March 15, 2017

club

Nicely updated and clean accommodations. Consistent with other nice Holiday Inns.

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Friendly

By

March 15, 2017

club

The people working were nice . Kids loved the pool. It was only them in it.

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great service

By

March 14, 2017

Newly renovated hotel. Very nice. TV did not operate. Staff fixed problem ASAP. Very satisfied. would stay again.

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