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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 895 reviews
84%
Recommend This Property

Ratings Breakdown

895reviews

  • 5 Stars
    516
  • 4 Stars
    179
  • 3 Stars
    89
  • 2 Stars
    65
  • 1 Stars
    46

Great Location

By

October 20, 2017

Hotel was in a great location for visiting the Great Smoky Mountain National Park and getting on the Blue Ridge Parkway.

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Breakfest staff

By

October 20, 2017

club

Breakfest staff was great very friendly. Hot coffee all day. Rooms were clean bath tub floor squeked while taking shower but was clean.

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Cherokee stay

By

October 17, 2017

platinumelite

Disappointed, took ages to check in as only one person on front desk. Room was opposite the escalator and the room also had thin walls hence I could here everyone using the escalator and could hear the people in the rooms next to mine very loudly.

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Nice Stay

By

October 17, 2017

Across the street from casino. Room was ok and what we expected from HIE. There was a broken tile in the bathroom that was a slip hazard and the beds were not the most comfortable at this location for some reason. But would stay here again and recommend this location for leisure travel.

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Accomadations were very nice

By

October 17, 2017

We stayed one night enjoyed the stay, went to see the Willie Nelson Concert.

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Cherokee Cha-Chung!

By

October 16, 2017

BZs to Dave for ensuring our rooms were ready even though we were a tad early and to Amanda for ensuring we had 2 rooms next to each other. Also recommendations for dining and shopping were spot-on. What a great although short stay. We will be back.

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Relaxation

By

October 16, 2017

club

Location was great. The staff was friendly and helpful. The room and jotel were very clean.

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Beautiful Hotel

By

October 15, 2017

The facility was well kept and in a great location, beds were comfy.

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Great stay

By

October 14, 2017

club

Front desk was very friendly at check-in. Facility was clean. The gal taking care of breakfast was very friendly and helpful.

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Exceptional clean hotel

By

October 13, 2017

Wonderful place to stay. Hotel was very quiet and a great place to get a good night's rest. Great hot breakfast in the morning that is free.

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Awesome

By

October 11, 2017

platinumelite

Awesome place to stay the outside while great did not do the rooms justice. Loved it and would stay here all the time

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Excellent Experience

By

October 10, 2017

club

We were pleased with the hotel. It was to our satisfaction

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