Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile

Holiday Inn Express & Suites Cherokee/Casino

376 Painttown Road , Cherokee, North Carolina 28719

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1444 reviews
86%
Recommend This Property

Ratings Breakdown

1444reviews

  • 5 Stars
    902
  • 4 Stars
    272
  • 3 Stars
    119
  • 2 Stars
    88
  • 1 Stars
    63

Great getaway locale

By

December 30, 2019

club

My husband and I had a great time together. The hotel was in easy walking distance of the casino. Could not have asked for a better getaway opportunity.

Read More
Read Less

not knowing about the 100.00 extra needed

By

December 27, 2019

club

I was so taken back when I checked in to our hotel room that I booked for Dec 12-13, 2019 and did call the IHG in Cherokee, NC directly to add Dec 12 to our stay because of the weather and was not told that when I check in there will be a 100.00 accidental assurance will be added. I was quoted a price and got sent an email with the amount which was 370.00 so I only loaded that on my net spend credit card and was hugely shocked when I was checking in that I needed to pay 435.00 because of the 100.00 accidental claim. I feel like this is a scam to get more money out of guest even though I was told that the 100.00 would be credited back to me but I had to pay for Dec 12, 2019 and rebook the same room the morning of Dec 13, 2019 so I acuatally was charged twice.

NOT HAPPY

Read More
Read Less

Avg. room

By

December 25, 2019

club

Nothing special about this hotel. House keeping could of been better. There where old peanuts in the desk draw, small trash on the floor near the night stands, the coffee machine didn’t work.

Read More
Read Less

2 Cribs available for whole hotel?

By

December 25, 2019

Property offers cribs, but upon arrival we’re not given one because the property only has 2 for the whole hotel available and they were given out. Why even bother to offer this service if out of 94 rooms you can only fulfill 2 guests requests? We had to go buy our own and the staff would not offer any discount towards the room to help offset the cost. Not a penny. Didn’t matter to them that I was an IHG Elite member. Didn’t matter to them that we had to drive in the middle of a storm in the 30 minutes each way through the mountains to the nearest store that sold portable cribs. They just didn’t care.
I’m redeeming all of my points accumulated over the years and then will find another hotel chain that does care.

Read More
Read Less

Sheets had blood stains

By

December 25, 2019

platinumelite

Everything was good except for sheets having blood stains. Asked for more sheets and the first set we received had a blood stain as well. The 2nd replacement finally did not have a stain.

Read More
Read Less

Close to concert venue

By

December 23, 2019

club

Rates were cheaper than the concert venue so I was able to save some money. I would guess that the rates would have been lower it it wasn't for the concert. If not they should be!

Read More
Read Less

Sheets Issue

By

December 19, 2019

platinumelite

Sheets had blood stains. Asked for more and got another sheet with a spot. The 3rd sheet finally did not have a blood stain. Everything else was ok.

Read More
Read Less

Comfort Stay

By

December 18, 2019

club

Comfortable Stay. Need to replace mattresses in our room. Will stay here again.

Read More
Read Less

One Night in Cherokee

By

December 17, 2019

club

Stayed here in order to attend a concert at Harrah's Casino which is across the street in walking distance to Holiday Inn Express. Nice, Knowledgeable staff was able to clear up our accidental "double booking." Large covered portico entrance was nice to have because it was rainy weather on arrival and departure.

Read More
Read Less

Concert

By

December 16, 2019

Came over for a concert at the casino. Very good hotel to stay at.

Read More
Read Less

Great Service

By

December 15, 2019

Quick check in and check out process. Room was nice and clean. Good breakfast choices.

Read More
Read Less

Nice stay

By

December 14, 2019

platinumelite

It was nice and so were the workers. They all seemed happy.

Read More
Read Less