Rated 4.2 out of 5 by 120
Rated 4.0 out of 5.0 Nice quiet room as we had requested
We enjoyed staying at this hotel - staff was very knowledgeable re food choices in Cleveland. We definitely will stay here when next in town
May 30, 2015
Rated 5.0 out of 5.0 by Marathoner7 Comfortable Overnight Stay
My assigned room was clean and comfortable and the cable selection was above average. Nice stay!
The front desk staff was very helpful.
May 26, 2015
Rated 5.0 out of 5.0 by Crysstal Hotel exposure
Hotel sign was hard to see at night time and would drive right past it.
May 22, 2015
Rated 4.0 out of 5.0 by Diva1968 Comfortable Stay
Customer service was great. Bed was average. Squeaky! Stayed here 2 yrs ago really awful. But upgrade made my stay much better this time. Comfortable And clean. Just had to wait for clean towels one day. But Staff very polite. Upgrade made a world of difference. Pool still not available.
May 16, 2015
Rated 5.0 out of 5.0 by Tooken Review
The room was ok, could use a little update on the color and size of the TV; killed a spider on the bed and the bathroom shower curtian was broken at the top, looked sloppy. I was awaken by the maid in the hallway compaining to her co-workers about her work hours!! I think the whole floor heard the conversation, as the term in-side voice is a unfamiliar term.
On the up side, the breakfast area and the lady who worked in it where both outstanding!!!
May 15, 2015
Rated 2.0 out of 5.0 by C_harris12 Not great experience
I did not have a great stay. The maid came to door and asked for the dirty towels but didn't have clean towels to replace them. She said, they needed to wash the towels before they could give clean towels... Had to wait to take a shower. The room key keep deactivating. The breakfast was not what I expected...the pancake maker was broke two days in a row.
Then at checkout they tried to overcharge me by $40. I had to email her my confirmation email...which should've been in the computer. Amazing!
May 14, 2015
Rated 5.0 out of 5.0 by LindaPH Very nice hotel-Recommend it highly
We like this hotel. It was very clean, comfortable, and well located. We were very pleased. It is a dog friendly hotel and were accommodating for our Havanese puppy. The staff were very friendly and professional. If the occasion arises we will definitely stay here again.
April 27, 2015
Rated 5.0 out of 5.0 by Stingray939 Great Staff at Cleveland's Holiday Inn
One of the best hotel staffs I ever encountered on for either business or pleasure.
April 23, 2015