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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 244 reviews
91%
Recommend This Property

Ratings Breakdown

244reviews

  • 5 Stars
    165
  • 4 Stars
    44
  • 3 Stars
    15
  • 2 Stars
    10
  • 1 Stars
    10

Not a Bad stay for the area

By

April 28, 2017

The rooms were clean and well stocked ,the staff was friendly and welcoming.The breakfast selection was very nice. The location has convenient accessibility to restaurants and shopping needs. Fairly secure surroundings and ample parking. The free wifi is a nice perk but the signal is a little weak. Overall not a bad stay for the remote area. I will stay again when passing through on business.

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Best Hotel

By

April 27, 2017

club

Only hotel to consider staying in Cleveland
With a great staff. Night manager is a great character and worth the visit. Likes cooking and has a great story.

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Comfy bed, great staff, great value

By

April 24, 2017

club

Staff was friendly and helpful, bed COMFY. Great selection at breakfast and included in the rate. Rooms are a little bit dated.....But clean. Checked out the fitness center and OTT was nice but didn't get to use it. Also very close to the Airport Gorcery restaurant.... And that is a bonus.

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Exceptional service and comfortable home away from home

By

April 17, 2017

platinumelite

I travel a lot for work and have stayed in the Holiday Inn, Cleveland, MS numerous times in the past 2 years. Since the first stat, every time I enter the doors I am addressed by name and made to feel right at home. 1 stay about a month ago, I had the stomach virus, the staff brought me sprite and water up to my room and left it outside the door for me and checked on me regularly throughout the day and evening. Being sick and away from home is awful, but they made sure I had what I needed. It's comforting to know that they genuinely care about their guest.

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As expected

By

April 14, 2017

platinumelite

This is the only hotel I stay in when I'm working around the Cleveland area. Friendly staff at a decent price.

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Up date areas that didn't show up as completed.

By

April 12, 2017

club

The food and breakfast was excellent, the rooms were spottless the personal were very well trained and friendly.

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Great Service

By

April 12, 2017

club

The bed was hard but other than that everything was great

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Friendly helpful service.

By

April 10, 2017

Was greeted friendly and was upgraded to a mini suite when I checked in so that was great.

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Great staff and nice rooms

By

April 10, 2017

Great front desk staff, clean rooms, good food, would be nice if they offered water in the evening, but over all very accommodating

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Comfortable bed and great service

By

April 06, 2017

club

I would recommend everyone I know to stay there.we was very pleased at the service and the room

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Friendly and Comfortable

By

April 04, 2017

I love Holiday Inn Express and this hotel is one of my favorites due to the friendly and welcoming attitude of the entire staff.

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Great stay

By

March 31, 2017

club

Great stay. Friendly staff and lovely room. I was able to get the rest I needed for my meeting.

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