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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 391 reviews
92%
Recommend This Property

Ratings Breakdown

391reviews

  • 5 Stars
    287
  • 4 Stars
    60
  • 3 Stars
    19
  • 2 Stars
    12
  • 1 Stars
    13

Wonderful whirlpool

By

May 27, 2017

club

We stopped at this Holiday Inn Express on our way to a wedding. We booked a room with a whirlpool and it was wonderful! The bed and pillows are the most comfortable I have ever slept on when traveling and the bedroom was totally dark and quiet. The suite was very big and comfortable. I love the breakfast, the coffee is good, there are healthy options along with not so healthy--those warm cinnamon rolls are yum!!! The staff was friendly, check in and out was very quick.

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condition of hotel

By

May 26, 2017

The hotel was under renovations (I hope). The long passageway felt like I was in a War Zone: The walls were partly plastered partly old wallpaper hanging off. It was dismal and disturbing. The bathroom looked as though it had been cheaply renovated with the doors badly chipped and cracked!
The breakfast was average but the service staff was poor. One had to ask for another pot of coffee as the other two were empty. There was no scrapings even for the breakfast dishes. One could not catch the service managers eye (she was too busy sitting with regulars /other workers - I guess the weather for the past couple of months was far more important to discuss).
From choice when traveling HI express is usually our first choice but I would certainly not stay at Colby, KS again.
I would like to mention that this hotel was by no means full and the time we went to breakfast was about 7:35am.

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A Great Find

By

May 22, 2017

The staff was very friendly and made the stay very comforting.

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Colby Holiday inn

By

May 19, 2017

platinumelite

ok for an over night while traveling, but needs updating and better front desk help.

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Nice hotel

By

May 18, 2017

club

We stayed at this hotel while traveling to Colorado. A nice hotel, clean rooms and a decent breakfast offered. Comfortable beds and a good sized room.

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Great place

By

May 12, 2017

club

no complaints. Great staff and great service. They even set up breakfast a little early so we could eat before getting to work. Thanks guys, and girls!

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Pillow top mattress

By

May 11, 2017

This is one of the nicest Holiday Inn Express Motels I have stayed in. Sleep is very important

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Broken Bed, otherwise this would have been great.

By

May 10, 2017

club

IF both beds had been functional this would have been a much higher rating. The breakfast food, temperature, selection and atmosphere was one of the best of Holiday Inn Expresses we have been too.

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Clean and friendly staff

By

May 08, 2017

Good overall experience in this hotel. Friendly staff and very clean rooms and guest areas. Breakfast was good with a wide variety of food to choose from. Stayed here before and will continue to do so in the future. Had a meeting there and the room worked very well for us.

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Comfortable bed and great service

By

May 03, 2017

platinumelite

The rooms are very clean and comfortable. The staff are very friendly and helpful.

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Snowed in, but safe and warm.

By

May 03, 2017

club

We were snowed in for two nights. The only staff person who could make it in was the front desk clerk. She worked well beyond her shift but was always helpful and always friendly. I was impressed by what she did within the conditions (no restaurants open, no traffic allowed) that I even sent a letter to the editor of the local paper to share my gratitude for having a safe/warm place until the blizzard passed. Great job to this hiotel, their staff and the local community.

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Not a good HIE!

By

April 29, 2017

Needs updated in a bad way. Air conditioning didn't work, very noisy hotel, fridge was broken. Not very clean feeling hotel, old carpet, stains in bathroom and very expensive for quality. Will not be staying again!

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