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Holiday Inn Express & Suites Crawfordsville

2506 N. Lafayette Road , Crawfordsville, Indiana 47933

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 1154 reviews
96%
Recommend This Property

Ratings Breakdown

1154reviews

  • 5 Stars
    899
  • 4 Stars
    197
  • 3 Stars
    23
  • 2 Stars
    19
  • 1 Stars
    16

Good location

By

September 11, 2021

Staff is very friendly, but could use more staff.
I wish breakfast was served earlier.

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Very Disappointed this time.

By

September 09, 2021

My wife and I have stayed at this hotel many times in the last 3-4 years and have even recommended our friends stay here who have visited us, resulting in additional stays and added business to this hotel.

We called ahead and confirmed all the amenities were available including the hot breakfast and that it would be up and running.

We were met at the desk upon check in and advised there would be a “grab and go” only breakfast the next morning because staff was all sick, but we might get “lucky” and be surprised if there was hot breakfast. (They want me to be surprised and feel lucky if they have the services they advertise and that we pay for????!!).

We spent the night, only to discover the mattress was as hard as a board (never have had this experience here) and you could feel the springs in it.

People in the hallway were extremely loud at 11:45pm keeping us awake. I didn’t call the front desk because it lasted for 2-3 minutes.

We go to check out and get everything ready in the car before heading to breakfast. There was no hot breakfast. My wife decided she was going to eat oatmeal and then discovered there was no microwave available and we had already checked out of the room where there was a microwave.

We aborted breakfast due to this and wanted a hot breakfast which we ate elsewhere to accomplish this, causing us to be late arrivals at our destination.

Before leaving, I explained I thought I was owed some kind of compensation for all of these things lacking what we have always enjoyed before, and the desk clerk merely said, “I’m not sure you’re charged extra for the breakfast anyways”. , at which point I told her that was ridiculous and We stay at this hotel all the time and the hot breakfast is a BIG reason for the stay, in addition to the normally comfortable mattresses.

I left completely disappointed and the clerk didn’t seem to care about anything except rationalizing to me how it isn’t their fault and I really wasn’t out any money because she didn’t believe they charged “extra” for the breakfast.

We will never stay at this hotel ever again.

They had a chance to make it right and decided not to care.




Upon check in we were greeted by the hotel clerk and immediately advised that the breakfast was only going to be a “grab and go” situation the next morning because of sick staff.

We called prior to staying to insure there would be a full hot breakfast

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Very clean and friendly

By

September 02, 2021

club

The front desk staff is very efficient and friendly. The complimentary breakfast has many options to choose from. My hotel room was very clean and very comfortable.

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Great place

By

September 02, 2021

club

Everything was great but the breakfast there was no hot breakfast no one was there to make it but it was still good.

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super clean

By

September 01, 2021

This hotel is kept super clean. Another shinning point is the decent hot breakfast choices they offer in a newly remodeled lobby. The location is convenient and safe. The check in is smooth and friendly. The staff handed over a piece of paper with all the restaurant names to us, which is so nice! However, our room is a little bit noisy. The small town motorcyclists love to speed loudly on the streets several times a day even when it's getting dark, which is so rudely annoying. The price is on the medium to high level in the nearby area.

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Pool, hot tub

By

August 31, 2021

club

Kids enjoyed the pool and hot tub. Breakfast was good Saturday morning, not so much Sunday but pretty good. I could hear people in room next to us talking at 5am would be my only complaint, but other than that good experience .. 10 minute drive to IRONMAN..STAFF WAS GREAT.. staff provided a crib for us for our 1 year old. Noon checkout also awesome

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Comfortable bed and great service

By

August 29, 2021

club

Though tell us very clean everything was new and everything worked great would recommend this to anyone

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nice room

By

August 28, 2021

club

nice room, nice staff. Bed too tall, hard to get in and out of, Not the handicap room I requested

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Nice visit

By

August 25, 2021

We come here to relax and enjoy hanging out in the hot tub/ pool. Every time we have been here it is top notch, we will be back!

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Nice Hotel

By

August 25, 2021

club

We were traveling and didn’t have a room reservation for the night. I called and spoke to a friendly staff member. Upon a late arrival, we checked in with no issues. Room was quiet, clean, and the bed was comfortable. It was nice to see a Keurig in the room. After a good night’s rest, a hot breakfast was waiting for us in the dining area. Again, staff was friendly and tables were constantly wiped off and cleaned. A staff member told me the hotel was only 11 years old but had recently been renovated. Everything was bright and clean. You won’t be disappointed if you choose to stay here.

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Excellent

By

August 23, 2021

club

Comfortable, clean and had a tasty breakfast. Parking was easy, staff was friendly and bed was relaxing.

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Nice Stay on Roadtrip Layover

By

August 23, 2021

club

Our family of 4 enjoyed our night stay here. Hotel was clean, staff was friendly, pool was nice. Lots of restaurants close by. Seemed like a nice safe town. Room was a little pricey, but was similar priced to all others in town on the night we stayed (Nascar race in Indianapolis the next day may have driven up prices).

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