Rated 4.4 out of 5 by 158
Rated 3.0 out of 5.0 by Trevor1974 Great Staff, a little dated
In town on business and myself and 5 colleagues. Have had great experiences with Holiday Inn Express across the nation, so they are my go to property. This one was in decent shape but a little dated. Overall, the stay was adequate, but, they would be well served with an update.
June 22, 2015
Rated 5.0 out of 5.0 by Illini Guy Better on the Inside
The area si a little dicey, but teh hotel is in greta shape, modern and courteous staff
June 17, 2015
Rated 5.0 out of 5.0 by Kim the Cruiser Great service, comfortable room, great location!
We were lucky to get a room at this property after our flight out of Midway was cancelled. We tried to get into other properties closer to the airport, but in the end, this was a much better outcome.
The front desk clerk, Josh, told us this was the last room available - and after having missed out on another hotel - we jumped on it. He quickly processed our credit card over the phone and then cautioned us not to let the cab driver from the airport try to charge us more than $30 for the ride. If he did, Josh said to call him back and he would have a cab sent for us for that flat rate.
We were so tired and miserable when we arrived that we did not pay attention to much, but Josh was so pleasant at check-in and our room was very comfortable. Josh gave us complimentary toothbrush and toothpaste to get us through.
Breakfast cheered us up tremendously - good selection, pleasant attendant, comfortable area. With no luggage and our outgoing flight not until late in the evening on the following day, we were pleased to see a Wal-Mart nearby where we could get a few things. Even more excited to see our favorite Chicagoland restaurant nearby. Getting some clean underwear and toiletries and getting to have lunch at Portillo's made this a much better day!
The price was less than half the first hotel option, and even with the cab fare, we came out ahead. The convenient location and the helpful staff made this such a pleasant stay!
June 13, 2015