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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 341 reviews
98%
Recommend This Property

Ratings Breakdown

341reviews

  • 5 Stars
    276
  • 4 Stars
    50
  • 3 Stars
    10
  • 2 Stars
    3
  • 1 Stars
    2

Lovely Stay!

By

December 20, 2016

We really enjoyed our two night stay with this hotel in September! We will stay here again if we are ever in the area and highly recommend it to our family and friends.

It is a beautiful hotel, nestled in a cute town, surrounded by the gorgeous Black Hills.

Our favorite part of this hotel is the view in the back! They have a lovely patio with a beautiful waterfall-type fountain and fire pits. It was so fun to sit out there after a day of sightseeing just to relax. You have a great view of it while in the breakfast area as well. We even saw a deer drinking from there in the morning from our room.

It was a clean and comfortable room. Great night's sleep! The staff was friendly and helpful. Check-in and out was super easy. The breakfast selection was good and the attendants were always making sure there was enough.

It is in a great location with a short drive to many of the surrounding attractions: Custer State Park, Badlands, Black Hills, Mount Rushmore, and more! Our favorite was Custer State Park which is right down the road from your hotel. So beautiful, so many amazing animals up close and personal... what a great experience!

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Best lodging in Custer

By

November 16, 2016

club

Having stayed here several times, this our "go to" property when visiting Custer State Park and the Custer area. We've found this property to be consistently well-maintained and a very comfortable place to stay.

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hiker

By

November 15, 2016

beautiful , clean and quiet place to stay. Would love to return in the warmer months to sit by the waterfall and have a glass of wine!

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Custer SD

By

November 01, 2016

very nice hotel in the area we were visiting. Very easy to get around and nice pool hot tub

Posted byHotelStaff
November 01, 2016
Great to hear. Thank you so much for staying with us.
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Great Stay

By

October 30, 2016

Lovely stay with family while in Custer. Easy to get to hiking spots and nice view points in the Black Hills

Posted byHotelStaff
November 01, 2016
Wonderful! Thank you so much for staying & taking time to write a review for us.
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Wonderful location

By

October 26, 2016

club

The Great room and adjoining patio with gas fire pit were very relaxing and inviting.
Our grand kids had a wonderful time in the pool area.
They had a very good selection for the morning breakfast.
I would recommend this property for business and pleasure.

Posted byHotelStaff
November 01, 2016
The fire pit is my favorite part too, glad you enjoyed it. Thanks for staying.
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Great front desk staff

By

October 23, 2016

club

the staff was very kind and accommodating at check in. It was nice to see a smiling face at the end of a long day.

Posted byHotelStaff
November 01, 2016
Customer service has always been so important to us. Thank you for your review of our hotel.
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Lovely Hotel

By

October 21, 2016

Our third stay at this Holiday Inn Express. Great location for vacation activities in the Black Hills. Comfortable rooms, great breakfast and wonderful staff.

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Nice property near Custer State Park

By

October 18, 2016

As usual, this Holiday Inn Express met my needs - hot breakfast, comfortable bed, and friendly staff. The room was clean, and we felt at home in the hotel

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Excellent Holiday Inn Express-Highly Recommend

By

October 17, 2016

club

We started out to stay 2 nights and extended our stay to 4 nights. Service and facility were excellent. Several good restaurants withing a mile. Wonderful sightseeing if, like us, you enjoy mild hikes.

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Highly recommended

By

October 16, 2016

Everything was great from the minute I walked into the hotel and was greeted by very friendly and helpful staff members. The room was clean and very nice, and there was a balcony with a table and chairs as well. Very nice place to stay. Would definitely stay there again.

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Great Vacation

By

October 16, 2016

club

This was our first visit to South Dakota. Custer was a great base for exploring National Parks in the area as well as Custer State Park. The Holiday Inn Express in Custer is an attractive, well-maintained facility that made our visit quite enjoyable. We would definitely stay here again the next time we visit.

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