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Rated 4.7 out of 5 by 241 reviewers.
Rated 5.0 out of 5.0 by Comfy The HIX @ Custer was a great choice for Black Hills Bike Rally in Sturgis. The hotel, staff and service were excellent and I'll stay there again when I return to SD in the future. August 26, 2015
Rated 5.0 out of 5.0 by Great Service Holiday Inn Express was Excellent!!!! The only slight concern I had was ~ because I have Rheumatoid Arthritis it was difficult to get in and out of the bathtub/shower easily. August 26, 2015
Rated 5.0 out of 5.0 by Very nice hotel This stay was very comfortable and free of problems. The location is excellent. The grounds are very nice. The hotel lobby and breakfast area have a lodge feeling. Rooms are comfortable, clean, and nicely decorated. Beds are comfortable. Its hard to find a complaint other than: The air conditioning was a bit noisier than newer hotels, and electrical outlet access was limited. None on lamps, etc. August 26, 2015
Rated 5.0 out of 5.0 by Anniversary Trip My wife and I celebrated our 32 Year Anniversary with a Road Trip to Mount Rushmore and the surrounding areas. We used the Holiday Inn Express in Custer as our home base. Great location. August 25, 2015
Rated 5.0 out of 5.0 by Leisure stay to see Mt Rushmore and Crazy Horse It was great. I used this hotel because I do have your rewards card and hope I got points for my stay in Custer SD August 20, 2015
Rated 5.0 out of 5.0 by Friendly and accomodating staff, clean hotel Great hotel! Staff was very friendly and accommodating. We needed a late check out and they were able to do that for us. Hotel and rooms were clean (liked the large bathroom). Walking distance to restaurants and shopping. And the kids loved the Pancakes at Night promoition. August 19, 2015
Rated 5.0 out of 5.0 by Wonderful! I have stayed here multiple times, and the staff always deliver. This hotel is in an EXCELLENT location and maintained well. The rooms are great, the patio and fire pit are excellent touches, and the entire atmosphere fits perfectly for the the area. HIGHLY recommend. I had a last minute request and they took great care of me. August 17, 2015
Rated 4.0 out of 5.0 by A role model for other hotels to aspire to We wanted to redeem points and stay in the Black Hills for a few days. After looking at our IHG options, we landed on Custer location due to its proximity to the attractions we wanted to visit. If you are wanting a location that can serve as a basecamp to the area, the Holiday Inn Express in Custer will fit the bill plus more. From the outstanding customer service, fully stocked breakfast and super clean rooms, to well manicured landscaping and numerous seating areas, the hotel provides you comforts and amenities you have come to expect from HIE. In fact, this is one of the nicest HIEs I have ever stayed at. Once at the hotel, you will want to drive. Yes, the hotel was a bit too far to walk into the downtown area, but the drive is very short. Within walking distance was the Flintstones restaurant and an ice cream parlor. A gas station is also within walking distance if you don't mind a longer walk. All in all, clean rooms, numerous breakfast options, quiet/relaxing, lodge like feel, walking distance to some of the essentials, a location that delivers, and outstanding customer service. Kudos to local management for making this location - and our stay - so successful. August 17, 2015
  • 2015-08-29T11:53:44.882-05:00
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