Rated 4.4 out of 5 by 350
Rated 4.0 out of 5.0 by mjaggerlip Centrally located in Deadwood
We stayed at the Holiday Inn Express in Deadwood, SD for four nights in early June. The hotel is located in an older building in downtown Deadwood. You can walk to anything in the city, it is right outside the door.
We traveled with our dog, Shadow. We had never traveled with her and were worried how she would do if left alone in the room. She did great. The first day she was left alone in the room so we put out the "Do not disturb" sign so our room would not be cleaned. The next morning I saw the maid and told her we were taking our dog with us that day and asked if we could get our room cleaned first because we skipped a day and the room would be empty. She said she would. We got back from our trip and the room was not cleaned. I had to sit in the lobby for an hour-and-a-half until they cleaned the room. I am pretty sure ours was the last on the list because we did not get in it until 4:30.
The room was clean and nice, if not standard. Many, many pillows which I love. It was clean and well-kept. The outside windows were filthy and really needed to be cleaned.
The breakfast was a highlight. There were options for everyone and we never got sick of eating there. Pancakes were freshly made by a machine and there were always eggs and some kind of sausage or ham to choose from. Tons of fruit, yogurts, cereals, great coffee, toasts and other things available.
The pool was never crowded. The hot tub was small where 3 people felt like it was too many. The workout room was small but had nice machines in them.
The front desk was awesome. They always were attentive to our needs.
The only grass for my dog to go potty on was two short blocks away. There is a sort of path/unpaved road where I walked her every day. We always saw deer when we walked in the morning. Deadwood is mostly cement so patches of grass are hard to find. Once she learned she knew where to go and could hold it until then.
I would stay here again because of the location. If it was not for our room not getting cleaned when I asked (after one day of no cleaning) I would have been overjoyed with the experience.
June 27, 2016
Rated 5.0 out of 5.0 by Family Reunion 80 Wonderful Retreat
I highly recommend the Holiday Inn Express in Deadwood, SD. The staff were extremely helpful and friendly. The room was comfortable and clean. The pool was great for my nephews!
June 24, 2016
Rated 4.0 out of 5.0 by XXYYZZ23 Good stay
Hotel was clean and employees were friendly. Wonderful location, basically right on main street of Deadwood. Parking was a pain, however. Rooms were clean.
June 22, 2016
Rated 5.0 out of 5.0 by wood rabbit best location
The employees at this Hotel are all about service and it shows.The Hotel is very clean.
June 22, 2016
Rated 4.0 out of 5.0 by Moonie81 Okay experience
The Holiday Inn Express experience at Deadwood was okay. I generally am very impressed with HIE but this one fell a little short. The location was good. You were in walking distance of everything Deadwood has to offer. The room was very small and did not seem as clean or as nice as other HIE properties. The staff was friendly and responsive to needs. It was an okay place to sleep but nothing more.
June 21, 2016
Rated 4.0 out of 5.0 by W@de Great Location and Helpful Staff
This hotel is centrally located in the town and provides good service. The rewards program operated by the casino on the property has upgraded its rewards since my last visit and that was a nice surprise. As an IHG member I was able to obtain a late checkout that worked well with our departure plans.
June 20, 2016
Rated 5.0 out of 5.0 by Drunner Great staff and rooms
I was visiting Deadwood for the Mickelson Trail Marathon and Half Marathon. This was the perfect place for my group. The room was awesome and the bed great (which I needed the night before a run). The staff helped in so many ways. They also opened there breakfast are early so the runners could eat! And the food was awewome. I would recommend this hotel to everyone. It is nice to go to a place and have no problems.
June 10, 2016
Rated 5.0 out of 5.0 by onlymichele Friendly staff
Easy and quick check in and check out. Beds were comfortable. Very clean rooms. Breakfast down stairs was just okay.
June 10, 2016