Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile

Holiday Inn Express & Suites Des Moines Downtown

333 SW 11th Street , Des Moines, Iowa 50309

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 793 reviews
96%
Recommend This Property

Ratings Breakdown

793reviews

  • 5 Stars
    640
  • 4 Stars
    110
  • 3 Stars
    19
  • 2 Stars
    18
  • 1 Stars
    6

Helpful and friendly staff

By

December 25, 2019

The attentiveness of the staff was noticeable from the moment that the check in process began until it was time to check out.

Read More
Read Less

Wonderful experience all around

By

December 23, 2019

We picked this room because it had everything we were looking for and it did not disappoint. Location could not be more convenient, hotel has all modern comforts and necessities. Refreshing place to stay because the staff is certainly happy to be there and is nothing but overly accommodating. I had stayed at a different hotel the last time in the city and they made lunch bags for us for work. I asked this hotel if they did the same thing and the staff was nice enough to put a small brown bag of snacks together for us, very considerate.

Read More
Read Less

Great Service

By

December 19, 2019

Business trip for me and leisure for my family. All of us had an enjoyable experience. The staff was helpful and friendly. The complimentary shuttle service was great and allowed us to visit the downtown area without worrying about parking.

Read More
Read Less

Very friendly.

By

December 18, 2019

club

Staff all very friendly
And helpful. Breakfast really tasty especially the pancakes!
Beds very comfortable and rooms quiet
Hope to come back to Des Moines again

Read More
Read Less

Nice place

By

December 18, 2019

Nice place....................................................................................................

Read More
Read Less

Ms

By

December 18, 2019

Great place to stay. Consistent customer service, friendly staff

Read More
Read Less

Great service, Great location

By

December 17, 2019

club

Nice location near downtown, quiet rooms, shuttle worked great, very friendly and helpful desk staff.

Read More
Read Less

Average at best

By

December 16, 2019

The location is great but the hotel is average. I’ve stayed at other IHG locations that were far superior to this one. The parking lot was littered with garbage and broken beer bottles. The beds are not very comfortable and the linens aren’t very soft or warm. I would most likely choose different accommodations for our next visit to the Des Moines area.

Read More
Read Less

Good value

By

December 16, 2019

club

Stayed for business. Overall good quality for the money. Convenient location, clean, friendly, the pool wasn’t open when I was there. The hot breakfast was very good!

Read More
Read Less

Great service

By

December 15, 2019

Overall great. Great service, room was clean and plenty of space available for parking

Read More
Read Less

Nice hotel but could be loud

By

December 12, 2019

platinumelite

First impression was great! It is a good looking hotel. The staff is very helpful and the location is good. The only problem with the hotel is that it is not constructed well. I felt I could hear everything that was happening in the hotel. We stayed on the first floor. I will try this hotel again, but I will request the top floor.

Read More
Read Less

Comfortable bed, good service

By

December 12, 2019

A true HIE property. Clean and a pleasure to stay. Unfortunately the location is a bit to be desired. It's on the outskirts of downtown, but not really close to anything.

Read More
Read Less