 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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great service staff
ByPhil 213
August 03, 2016
Good stay and breakfast was good. The staff was attentive.
I would stay in another Holiday Inn if possible.
Needs a deep clean and pest control
ByNCMom of 2
July 19, 2016
Carpet Very Dirty, received bug bites on ankles suspect fleas... horrible nights sleep due to a crater (hole) in center of mattress - hubby and I are normal weight people we had to sleep on edges of bed. very uncomfortable night. Room 104
Ok stay
Byclarend2
July 04, 2016
The hotel is real nice, but ihg reservation customer care and management at the hotel provide bad service. It was a hassle to check in and out each day due to the rate was cheaper.
I'll stay again
ByDrTrip2016
June 30, 2016
National Soccer games were going on down there, so it was a little noisy.
TV needs fixing sound kept going out.
clean and great staff
Byflames16
June 22, 2016
no problems everything was great. I would recommend
this location.
Duncan location is superb!
ByAlpha November 6
June 22, 2016
A little difficulty in finding the facility, but once we did we were well pleased: secluded and quiet. The breakfast room is one of the best we've encountered: clean, well stocked, and the staff was very very efficient. The desk staff was likewise very efficient, friendly and knowledgeable. Very clean facility. Need some weights in the fitness center.
Judt OK
ByTommy Golf
June 10, 2016
Felt a little uncomfortable at check in. Breakfast area had weird folks loitering napping & playing music, could not hear the TV news.
DEFINITELY RECOMMEND THIS PLACE
ByKentuckyKat
June 03, 2016
I booked 2 rooms for 8 people (family vacation) on our way to the beach. We were running late so I called to confirm reservations and tell them our arrival time. I spoke to Ashley at the front desk and WOW! She told me she saw we were together
Grenville Trip
By
May 29, 2016
Great overall experience. Arrived late and front desk personnel were cheerful and helpful.
Just OK
ByZeator
May 25, 2016
It was just an OK hotel. Nothing special and nothing bad. The pool is not heated, and the microwave might not pop popcorn.
Dreadful Internet and Amateur Staff
BySportMomfromGA
May 18, 2016
Had a 30 minute wait time to check-in at 10:30pm on a weekend night. There was a long line, and only 1 staff member on site who was having all sorts of issues with a guest. Couldn't believe that there wasn't a manager to help this girl doing check-in. Coincidentally, this girl is the same one that gave me a mini trash bag when I asked her for an extra laundry bag.
Also, the wifi and internet is painfully slow. Would take 5 minutes to load a page. It's totally useless, and would not be able to do any type of work at that speed. And don't even bother calling the front desk because 1) the phone didn't work in the room, and 2) they'll say "oh, well I'm using wifi on my phone and it's working just fine so I don't know why you are having any problems. Yes, that's exactly what he said to me when I asked if they could check on it.
Would not come back, and would not recommend. They stay itself was average, but I've been to lots of other HIE that were way better quality room, staff, and cleanliness for a lot lower rate than what we paid.
Nice Hotel, Rude Front Desk
ByMs. Holly
May 16, 2016
Upon Check the Guy at the front desk was very rude. I gave him my ID in his hand and he sat it back on the counter. His attitude was very un friendly. He threw my room key on the counter, instead of handing it to me also. He did not say thank you or enjoy your stay. The hotel is very nice, however the Front Desk needs some customer service training.