Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 165 reviews
93%
Recommend This Property

Ratings Breakdown

165reviews

  • 5 Stars
    113
  • 4 Stars
    34
  • 3 Stars
    7
  • 2 Stars
    4
  • 1 Stars
    7

Excellent Staff

By

December 05, 2019

platinumelite

We enjoyed our stay because the staff was great, attentive and proud of their facility as the took extreme care in keeping it clean as new! The rooms were comfortable and the beds were wonderful!

Read More
Read Less

Choice of floor

By

December 04, 2019

Wasn’t asked for a choice of floor as a loyal customer. Once asked and was denied.

Read More
Read Less

Beautiful property

By

December 03, 2019

Everything about this place is A . I would recommend this place to anyone especially if you are traveling with kids. It’s a very clean and easy set up.

Read More
Read Less

Good stay

By

November 29, 2019

platinumelite

It was a late arrival and really just wanted to sleep

Read More
Read Less

Good service and location

By

November 25, 2019

Overall good experience, good location surrounded with different restaurant options.

Read More
Read Less

Clean and comfortable room on East El Paso

By

November 23, 2019

If you’re near Fort Bliss and need a room, look no more: this new hotel has very comfortable beds and clean ambiance that invites you to rest. Breakfast options will be varied and staff will be happy to help.

Read More
Read Less

great service but they need to approve on quality cleaning

By

November 23, 2019

club

we were there for one night the staff was super nice and they do have 2 elevator so you don't have to wait for while and the location of the hotel is close for to many restaurants and Walmart . the room are clean but not super clean they could do butter with that I mean you can feel the facility is old .

Read More
Read Less

Great bedding!

By

November 22, 2019

club

Loved the window treatments! Blocked out all the outside lights with just a touch of my finger!

Read More
Read Less

Great Property, Awesome beds

By

November 15, 2019

platinumelite

Most comfortable beds of the 100s of properties I have stayed at..
Get an airport shuttle and this property would be perfect

Read More
Read Less

Great in every aspect

By

November 13, 2019

platinumelite

The hotel staff was excellent. Treated everyone with respect The hotel rooms were very clean, the TV is a good size not the real small ones like before. I highly recommend this hotel.

Read More
Read Less

Friendly Staff

By

November 12, 2019

New Hotel and friendly staff. You get road noise from the rooms facing the highway. The front of the hotel has parking but the spots are to small to be able to get your vehicle behind the red fire lane. The other parking spots are small and you have a hard time to be able to open a door and get in and out of the vehicle.

Read More
Read Less

Clean and comfortable

By

November 10, 2019

club

We had just stayed at Hawthorn Suites by Wyndom...our stay there was terrible. Carpeting was fikthy and worn. Bathroom fixtures were cracked...tub was dingy.
Staff was unpleasant.
All of this cannot possibly compare with the Holiday Inn Express!

Read More
Read Less