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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

3440 West Radio Drive , Florence, South Carolina 29501

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1361 reviews
97%
Recommend This Property

Ratings Breakdown

1361reviews

  • 5 Stars
    1112
  • 4 Stars
    185
  • 3 Stars
    26
  • 2 Stars
    23
  • 1 Stars
    15

Business trip

By

November 19, 2019

I have stayed at this hotel many times while on company business,
The staff has always been very helpful and courteous.
Tonya the night clerk was very professional ,pleasant and a delight to talk with along with being knowledgeable.
Any needs I had the staff provided in a friendly and professional manner.
The hotel is close to restaurants and shopping.
I would like to thank all the staff for making my business trip enjoyable.

Bennett

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Great stay

By

November 12, 2019

platinumelite

This local Holiday Inn Express met my expectations I've come to expect. Very friendly warm staff and I really appreciated that they didn't gouge the prices of the soda in their pantry location. Modern style furniture ensemble in the rooms; in my opinion, really set them apart.

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My Hotel Stay

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November 11, 2019

The staff is great. They are so friendly and willing to help in any way needed! Always have a great experience when staying over for work. I do recommend this hotel to many of my friends and they love their experience too! Thanks to each one who makes this hotel run so smoothly!

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Nice hotel

By

November 10, 2019

Very clean and comfortable. Staff was friendly and helpful.
Breakfast was very good.

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A quiet restful stay

By

November 09, 2019

club

Friendly and helpful staff. Our room was clean and quiet, very restful stay. I would stay again if in the area.

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lack of elevators

By

November 03, 2019

I do have an excellent stay at your hotel The only thing is that I feel there should be another elevator I waited for the elevator too many times too long especially in the morning

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One of the best Holiday Inns!

By

November 02, 2019

Hotel staff, room cleanliness and the entire facility is one of the best in my travels requiring a motel!
Very friendly individuals at the hotel which makes it nice when your on-the-road away from home.

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Recent stay

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October 30, 2019

club

Excellent stay, comfortable beds and pillows. The staff was very friendly, rooms clean and fresh.

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Structured and great lighting.

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October 30, 2019

Had pleasant experience.Like the design of room.Very modern with the lighting facility being very nice.

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My go-to hotel in Florence

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October 29, 2019

club

After years staying at Hampton Inns, I am thrilled to see a venerable chain like IHG step into this market space and blow away the competition. Well done, Bravo, and Thank you!

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Short stay

By

October 29, 2019

As expected. Clean and comfortable. Breakfast big disappointment, had run out of most hot foods by 9:30 and staff made no effort to replenish. Customers had to actively encourage staff to make more bacon!

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Friendly check in

By

October 27, 2019

club

The person at the front desk had already pulled our information and recognized our names when we arrived. Everyone was helpful and friendly. Coffee was good too.

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