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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 355 reviews
97%
Recommend This Property

Ratings Breakdown

355reviews

  • 5 Stars
    299
  • 4 Stars
    36
  • 3 Stars
    4
  • 2 Stars
    10
  • 1 Stars
    6

A+ Stay

By

May 26, 2017

Great room, great staff, great experience. Frequent customer and will return.

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Wonderful Holiday Inn Express Weekend Stay?

By

May 25, 2017

My family from Louisiana Gathered at The Holiday Inn Express to attend the Graduation Of UNA Graduate D. Jackson! The hotel was very accommodating to our needs during this celebration. I would definitely stay there again if in Florence, Alabama again.

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Fab Florence

By

May 25, 2017

club

After a long day of driving the check-in process was fast and efficient. Went to my nice, clean room and enjoyed some TV then slept peacefully. Receipt waiting at door in morning. Enjoyed a hot breakfast!

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Very hard bed and loud noisy neighbors

By

May 24, 2017

club

I did not enjoy my stay at this hotel the beds alone felt like concrete. Not only to mention I didn't get the room I wanted. My neighbors must have been partying up until 4 in the morning. The room was clean but and little out dated. The curtains looked like a worn out twister game mat. I would not recommend this unless you like sleeping on a board.

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Great place to stay

By

May 24, 2017

club

Everything was wonderful here.....excellent....staff was great....breakfast was great....I would stay here again... I give it 5 stars.....

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Great Customer Service

By

May 23, 2017

Quality staff and friendly service. Step out of the hotel into a variety of restaurants. Great rooms and quiet. Facilities such as pool and workout room are nice.

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Always Impressed

By

May 23, 2017

This property never ceases to amaze. It's become home away from home. Highly recommend.

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Sleepless in Florence

By

May 20, 2017

club

Very uncomfortable beds. Extremely hard. Mattress. Very little choices for breakfast food. Checked out after first night and found a great hotel across the street.

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Comfortable bed, very good staff and service

By

May 15, 2017

club

Very nice oliday Inn Express. Great staff, clean rooms, will stay again.. Very close to plen t of decent restaurants.

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Great room and staff!!!

By

May 15, 2017

My stay at this IHG location was all I have come to expect from this excellent chain.
Kudos!!!!!

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Loved it

By

May 11, 2017

club

Excellent location and value. The room had plenty of room and I would recommend the suite. It's a great value for the price.

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Business trip

By

May 07, 2017

club

Great place to stay in middle of a lot of dinning and shopping. Staff was great

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