 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property
Overall Experience 4.2
83%
Recommend This Property
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nice and clean
Bynd972
May 19, 2022
Recently built hotel. Everything is in great condition
Nice stay
ByDj2108
May 17, 2022
My stay was great I was greeted immediately as I walked in and Acknowledged for being a platinum member. The room was comfortable with all necessary amenities for my stay. The hotel pool was great for placing my feet in.
Issue with cleanliness
ByHoustonrn
May 11, 2022
My grandmother and I traveled 400 miles before we checked in around 9 pm, both of us were pretty exhausted, and were just ready to go to bed.
Luckily I went to the restroom before her, otherwise she would have demanded we changed rooms. I always carry general cleaning wipes, so I just used them.
There were multiple strands of long black hair in the shower in multiple places. There were also smaller black hairs in the shower as well. As well as on the bathroom floor.
The shampoo/conditioner/shower gel is on the wall, but there was no hand soap or any toiletries on the sink.
Very minimal towels, just 2, 2 hand cloths, and 1 hand towel. I totally understand less being stocked with covid.
The bathroom just could have been cleaner so I just did a quick wipedown of pretty much everything in there.
The cups for the coffee/iced drinks were not individually wrapped, and the plastic ones honestly look like they had been used before.
The beds were comfortable and clean. And we checked out the next morning
I know things can be missed, but the bathroom definitely needed some love.
Thank you for reading.
Bed made with used sheets?
ByDHam
April 17, 2022
Holiday Inn Forney
It looks like a beautiful new building, inside and out, but our room looks like it had not been serviced, except the bed was made, but I don't think the sheets were fresh.
ROOM
- not vacuumed
- food bits and stains on the floor
- there was hair on the pillows and in the sheets under the covers
ITEMS not refilled from previous guest:
- no hand soap
- no washcloths
- missing a hand towel
- 2 coffee lids but no cups
- only 1 kcup
WALLS had a myriad of smudges:
- weird, bubbly goo
- crushed bug
- mud
- leftover caulk
BATHROOM
- not mopped
- dried urine under toilet
- hair shavings on counter
- visible fingerprints and pet hair on light switch
- booger on shower wall
- floor mat was stained
- body wash was nearly empty
Also, I requested to be contacted about this, and no one has.
Terrible
ByLucky2417
March 31, 2022
Staff was extremely unprofessional. Only 1 elevator working and it sounded as if it was going to break down as well. "Full breakfast" had no cereal, white bread or orange juice. Blamed it on covid. Room was filthy and I had to clean the bathroom myself as there were blood spots in the tub. Called front desk only to have them pick up and hang up and then not answer anymore. Drive the extra miles and stay at a nicer hotel in Terrell. This place is a joke.
Where Do I Even Start?
ByMarisa22
January 14, 2022
My husband, 6yo son and I stayed at the Forney, TX location on Christmas Day/night, and just about everything went wrong. Before we even checked in, we have a voicemail that our room wasn’t available bc the cleaning staff never showed up. We called back several times and couldn’t get an answer. We got there and my husband went in & talked to the lady who was very nice and gave us an upgraded room. The a/c wasn’t working, so back to the front desk we go. This time we get put in a room on the top floor, haul our stuff up there, ok great, all is good. Well, we take the elevator back down and the elevator stops working, we’re stuck, son is panicking, hubby is ringing the bell nonstop for at least 10 minutes. We finally have to call 911 ourselves and the fire dept comes and rescues us! The elevators were shut down the rest of the night and being disabled, it made the trek up/down to the 4th floor quite challenging. Also, we checked the inspection on both elevators and they hadn’t been inspected since 2019. We took pics of that. Do NOT stay here! We checked out a day earlier than we were supposed to.
Comfortable Bed and Clean new Hotel
ByDebbie
December 07, 2021
Hotel was newer, staff was very accommadating, price was competitive. Good stay and value. Buffet breakfeast very good in the morning.
Forney Holiday Inn
ByTyler Rose
December 06, 2021
For an overnight stay it was fair. If I were to stay longer I probably would pick a different hotel. It was convenient and the bed was comfortable.
My stay
ByPeeved IHG rewards member
December 02, 2021
Great place and service. Highly recommended. Great staff. Friendly and there for your needs.
Comfortable and clean, great staff
ByTurkeytrip
December 01, 2021
This hotel was comfortable and clean, and the staff was great.
WORST HOTEL I HAVE EVER STAYES AT.
ByDON'T HAVE ON E
November 29, 2021
YOU REALLY DON;T WANT TO KNIOW.....A REFUND WOULD HELP EASE THE SUFFERING...
Great service
BySmilner01
November 28, 2021
Clean hotel with friendly staff. Traffic is a little crazy in the area, glad to have a dining option in the adjoining parking lot.