Rated 3.5 out of 5 by 153
Rated 5.0 out of 5.0 by TKR2012 Great Staff
Very clean rooms and super nice staff! The beds were so comfortable and the décor was pretty. The staff were more than willing to help out in any way and we were always greeted with a smile! We will definitely be staying here again!
July 26, 2015
Rated 3.0 out of 5.0 by aswift1216 So-so stay
We had a problem getting checked in. They gave us a room that people were already in and we walked in on them. It was very awkward to say the least. They did give us a better room...but I was disappointed because the room I booked had a whirlpool in it and I specifically chose that room for the reason. And then I did not even get that. And then I was charged for the more expensive room. I did call and they adjusted it for me. But overall.... I was not pleased.
July 22, 2015
Rated 3.0 out of 5.0 by jejess Construction needs to clean up
After my initial reservation (which was confirmed and pre-paid) was not available, I was sent to a substitute room but it was obviously under construction as tools were scattered all over the floor. I returned to the front desk and finally settled for the only room in the hotel that would meet my needs (three beds).
The property is under construction, and there are unfinished projects everywhere. I don't mind a little construction as long as it doesn't affect my room. Well... when I got to my room, I noticed the holes cut for the outlets and ceiling fans, for example, are too big. No one wants to pay so much money a night to look at that. Also, it's apparent that no one wants to clean up after the construction crew because there was drywall dust and spackle on the carpet and on the a/c. Since I was led to believe it was the only room left that would meet my needs, I opted to just grin and bear it. I also overheard another couple at the front desk having trouble checking in with their reservation, so I'm afraid it might be a common occurrence.
The cleanliness in the common areas was great. There were full beer cans scattered all over the parking lot the next morning, but I suppose that was from a guest and not the fault of the hotel.
The breakfast selection was terrific. Both pork and turkey sausage, eggs both scrambled and boiled, hot and cold cereal options, juices, milks, biscuits, gravy, fruit. And my son was very impressed with the pancake machine.
Overall, I felt like I absolutely did not get what I paid for, but I did get a good night's rest and breakfast. Next time I return to the area, I will just go to a budget hotel and use the savings to buy breakfast elsewhere.
July 21, 2015