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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 658 reviews
77%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    344
  • 4 Stars
    128
  • 3 Stars
    58
  • 2 Stars
    61
  • 1 Stars
    67

Friendly staff

By

April 21, 2017

club

My stay was awesome, with the exception of one little problem that was handle fast, other than that the hotel is a little older but nice, clean and everything I needed was delivered within minutes. I would stay again.

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Look elsewhere

By

April 20, 2017

club

The rooms have holes in the floors covered with linoleum and carpet from water damage. They also smell moldy. Encountered a big cockroach in the hall outside our room and a smaller one in the room.

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Relaxing Stay

By

April 20, 2017

platinumelite

Enjoyed overall stay: quick checkin/out and relaxing calm environment.

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Nice room, great view, good breakfast, wonderful bed

By

April 19, 2017

Over all a pleasant stay. Pool needs a little ( heat, and water pressure in the hot tub) full size towels would make a better experience. Had some problems with the room tv, not staying on.

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Beach trip

By

April 18, 2017

club

The breakfast was not the best. Need improvement The beach was dirty compared to a various visit. Like the downtown area with the old buildings

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Extra charges

By

April 17, 2017

I have stay there several times and never had a service charge add to my Credit Card before . Never been told at time I cheek in .
Found out when I got home and look at my statement . If they told me at the time I got there , that would been ok , but to fine out when I got home ?

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Good location

By

April 17, 2017

good location but room was nothing special, i did not have to pay for this visit due to a promotion otherwise i would have given everything 1 star.

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Great location

By

April 13, 2017

club

We stay at this hotel when we stay in Galveston. The staff is friendly and helpful. They have a wide variety of food for breakfast. The location is great and all the balconies have an ocean view.

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Beautiful location and great service.

By

April 13, 2017

club

This is beautiful location. The staff was friendly and responsive. A very nice breakfast with excellent food choices and in a nice sized room. Our guest room was clean, the bed comfortable, and the AC unit quiet but efficient. I felt my vehicle was secure in the parking area and we all felt secure in the hotel.

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ok bed good service

By

April 12, 2017

platinumelite

Looking for a nice get away and this was it. good place to stay

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Great Place for a relaxing getaway!

By

April 10, 2017

I came into town to visit with family and found this hotel to be reasonably priced, staff was warm and welcoming, and the facility was clean and obviously well taken care of by management.

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Great place!

By

April 10, 2017

club

Loved our time here! Our only concerns were minor maintenance, but the AC worked great, the bed was super comfortable and the staff, spot on!! Would use them again in a heartbeat!

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