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Rated 4.7 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by Overall Service Memphis/Germanton My overall experience at this hotel was for business purposes and the hotel was nice, clean, and staff very friendly. However, my first impression of management was lost. I did not care for the management. I had to prove I was their for business for the discount. Even though this is probably procedure, I have stayed at so many holiday inns as a member and have been given the benefit of a doubt. I felt as if I was trying to cheat them out of a dollar. Other than that, the desk staff was kind and helpful, and the hotel was nice. I loved my room. March 1, 2015
Rated 2.0 out of 5.0 by cold night in Germantown Unfriendly staff, Cold rooms, heater not working properly Refrigerator not working at all February 27, 2015
Rated 5.0 out of 5.0 by Great area for staying in Memphis Good area to stay in Memphis to not be downtown. I like the area with food, shopping, etc that is convenient. February 24, 2015
Rated 5.0 out of 5.0 by Great Stay My wife and I where in Memphis for funeral. The comfort of the hotel and the friendlyness of the staff made the sadnessa easier to handle. I will stay at this location again, anytime I am in the Memphis area. February 23, 2015
Rated 5.0 out of 5.0 by Located off the main road We like IHG hotels. Always meets expectations. The upgrades are wonderful. Staff is always friendly. February 17, 2015
Rated 5.0 out of 5.0 by Clean Very Clean hotel i loved my stay there. Everything was wonderful I am very picky when it comes to hotels. But this was on point. February 11, 2015
Rated 5.0 out of 5.0 by great staff service erica was great and friendly Upon arrival we were greeted by Erica. She has a good personality. Our room was clean but the sofa bed where my son slept was not comfortable , he said it felt like a box of springs. {(box springs :)}. January 21, 2015
Rated 5.0 out of 5.0 by Simple and Great This hotel was wonderful to stay at while traveling. Friendly staff, nice rooms and good breakfast. January 19, 2015
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