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Holiday Inn Express & Suites Memphis/Germantown

7784 Wolf Trail Cove , Germantown, Tennessee 38138

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 844 reviews
93%
Recommend This Property

Ratings Breakdown

844reviews

  • 5 Stars
    635
  • 4 Stars
    130
  • 3 Stars
    33
  • 2 Stars
    27
  • 1 Stars
    19

Nice and clean!

By

December 27, 2019

club

The hotel and rooms were very clean. I had a great nights sleep on the beds, they were awesome! I had an appointment the next morning and was well rested. The staff was very helpful.

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Night out

By

December 24, 2019

club

The rooms were clean and comfy! The problem we had was with the coffee being cold and grids in it. She did not care because she basically told me I was wrong. She could care less.

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Clean room & hotel staff were exceptionally nice.

By

December 21, 2019

This was our first time at this location in this hotel. The clerks who greeted us at the front desk were exceptionally friendly & helpful. Their smiles as we came & went throughout our stay, brightened up our days. Two of them were Pam & Cynthia & they were really nice. The room & bathroom were large & clean & the beds were comfortable. Our grandson lives in Memphis, nearby your hotel & we look forward to our next visit with him & staying in your hotel. Thank you for hiring such exceptional employees & providing such nice accommodations. We sincerely enjoyed our stay.

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Great hotel to stay at for business trip!

By

December 18, 2019

club

This is a great hotel to stay at while on a business trip. The employees go above and beyond to get you the experience you want and desire. Location is everything and it is close to all the good things in Memphis and is safe. It has modern rooms and is clean and easy to relax once in for the night. I recommend this hotel.

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Great Hotel stay!

By

December 16, 2019

club

enjoyable staff, clean room, quiet nights and good breakfast.

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Clear rooms and friendly staff

By

December 14, 2019

The Germantown location is always the one I choose when I am visiting Memphis. Rooms were very clean and very friendly staff. This only Issue I had was the door kelp falling off the fridge and the workout facility had no TV's. I would still recommend this location.

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Nice hotel hidden on the Germantown Parkway

By

December 13, 2019

platinumelite

Quiet nice rooms, but don't bother with the breakfast as bad you can get anywhere

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Grown IiHG

By

December 12, 2019

platinumelite

Hotel was clean and convenient. Food could improve. No firm pillows. Bed was good.

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great stay

By

December 11, 2019

club

this was a great stay, overall we were very pleased with the staff friendliness and the appearance of the hotel breakfast was great, I was impressed with the quietness and clean atmosphere

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Cama

By

December 10, 2019

club

Buen descanso con toda mi familia y un agradable fin de semana

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Highly recommend.

By

December 06, 2019

club

We stayed at this hotel about a year ago and was pleased with everything at that time. But we were greatly pleased with the accomodations this year. Everything was new and updated, very clean. Probably one of the nicest hotels we have stayed in in a long time. I would highly recommend this hotel.

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Comfortable bed

By

December 05, 2019

club

We enjoyed the room, however, the bed was extremely high, and we encounter 9 stink bugs. We dont use housekeeping, and to replace toilet paper, they would only give us one at a time, which ran through quick.
The hot items are breakfast were just okay. My husband prefers bringing breakfast into the room, so we are 3, he makes a few trips back and forth. A staff member said to him, "did you get enough?". I thought she must think their breakfast is so yummy someone has to get helpings 3 times...not!
The coffee was awful, it tasted like they never clean the coffee machine.
Great location though.
Quiet room

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