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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 231 reviews
89%
Recommend This Property

Ratings Breakdown

231reviews

  • 5 Stars
    135
  • 4 Stars
    54
  • 3 Stars
    15
  • 2 Stars
    11
  • 1 Stars
    16

Highly doubt we'll stay there again

By

July 18, 2017

club

I've never stayed in a holiday inn where I had to stick my hand in the back of the toilet just to flush! 2 night stay and the whole time we had to do so! Maintenance didn't fix it although he did come in and look at it.
We specifically booked this hotel because the weather wasn't promising and there was an indoor pool. Yeah, we were better off swimming in an ice box. Have never been in an indoor pool so cold!

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Short stay

By

July 18, 2017

club

Very clean room, good breakfast. Friendly and very helpful staff

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Why bother with breakfast

By

July 14, 2017

Breakfast was gross. Hot food was nasty. Biscuits were a day old. Juice dispenser only dispensed water. Left to go eat somewhere else. Bed was comfortable and room was clean. I thought the whole hotel smelled of smoke. (Cigarette smoke)

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Messed up our reservations

By

July 09, 2017

Had executive suite reserved for months, got there and they didn't have us in the right room that wasn't even large enough to accommodate us all. Completely ruined our family get together :(

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great job

By

July 08, 2017

club

Rooms were clean breakfast was good and they kept it stocked with food. People were so friendly and helpful.

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Comfortable bed and nice pool

By

July 05, 2017

I think it's a great place, my kids enjoyed it and me and my husband felt great spending time with the kids. We loved the beds and the pool because it was so private.

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Clean and Comfortable Room!

By

July 01, 2017

club

The front desk staff was fabulous and I was pleased that she took the time to answer any questions. Room was very clean and most comfortable. My only dings to this hotel are no picnic tables to enjoy my morning coffee and the dining room staff spent too much time chatting with her friends instead of taking care of the guests. Overall I am very pleased with my stay and this property.

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Nice people

By

June 28, 2017

Very clean hotel in a nice location with very friendly staff and a good breakfast.

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Comfy

By

June 19, 2017

club

I was quite impressed with the size and spaciousness of my room. The building was in good condition and kept clean. I did have an issue with the toilet running continuously unless you jiggled the handle rather forcefully but other than that my stay was pleasant.

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Very clean

By

June 16, 2017

club

The room was very clean, enjoyed the continental breakfast.

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Hazard Holiday Inn

By

June 10, 2017

club

Great business location. Great staff and quality hotel. I will definitely look to stay in this hotel when I come back later this year.

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Leigh

By

June 10, 2017

club

Nicest hotel in Hazard by far! I enjoyed my stay and will be back if I'm passing through again!!

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