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Rated 4.4 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Unexpected gem The staff here is wounderful, and very quick to address any needs you need. Stephen did a great job taking care of us and the rest of the staff did also, I just don't remember their names. The only thing that I recommend is to increase the water pressure so that the guest could utilize the massage heads of the shower. The only complait that I have is that my points have not shown up for this visit. I'm sure it was a minor over look since the staff was so attentive to everything else. August 22, 2015
Rated 5.0 out of 5.0 by Southern Hospitality Staff was exceptionally polite, friendly, and eager to accommodate guest in any way they could. I titled this review "Southern Hospitality" because that is what comes to my mind in describing the staff at this hotel. Anytime I was around staff (whether housekeeping, at desk, or in breakfast area) they all seemed to be sincere with their friendly greetings. August 19, 2015
Rated 5.0 out of 5.0 by Staff friendlinessx All encounters with staff were positive and friendly. Check-in/check-out was very prompt and the desk clerk ensured details were correct. As a returning customer she ensured my accommodations met my needs and that I was satisfied with the stay. Housekeeping made sure my room was well prepared and reminded me to ask for anything that I might need. I recommend this location if you want to encounter individuals who are hospitable, desire you to take advantage of the amenities available, and ensure you have an enjoyable stay at their property. August 17, 2015
Rated 5.0 out of 5.0 by Clean and Friendly. Very clean rooms, attentive staff, outstanding housekeeping, and an overall excellent place to stay. August 12, 2015
Rated 5.0 out of 5.0 by Very helpful staff; nice place Our intent was to stay only one night, but circumstances required us to need a room for two more nights. The great staff helped us get that room -- even though the hotel was pretty full. They were also very helpful with info about Hazard -- sharing with my daughter who was moving to town. VERY NICE people. August 7, 2015
Rated 5.0 out of 5.0 by Great staff and very nice hotel!! The staff here is great and the hotel is very nice and clean. August 3, 2015
Rated 5.0 out of 5.0 by clean room i liked my stay and would stay again. close to shopping and restaurants, hospitals and grocery stores i would rate my nights stay a 5 star.we had lots of towels a clean bed and a clean room and the staff was just wonderful and friendly July 30, 2015
Rated 5.0 out of 5.0 by FAMILY REUNION WERE THERE FOR A FAMILY REUNION HAD A GREAT STAY. HAD LOTS OF TEENS AND YOUNG CHILDREN, STAFF WAS VERY PATIENT WITH THEM. July 30, 2015
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