 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Lack of Staff Training
ByWCDJ
May 09, 2022
Very disappointed with the staff on duty at check in. She was more interested in her mobile phone and we were sent around to three rooms before getting it right. After a 22 hour flight, we were definitely not impressed especially when she told us that she had no idea which rooms had twin beds and which had a double bed! Not exactly the friendliest staff too.
Not to be recommended. One stay - never again.
ByTravel0555
April 24, 2022
Not close to airport. Difficult to reach by train as no signs from train statton guiding the route.
Next time use taxi recommended or leave it.
Breakfast variety is so limited. I just had 2 apples and 400g Yogurt as no good assortment or quality was available.
HVAC was out of service. Windows not to open. No discount granted even so!!
Sleeping quality was low. No soft pillows available.
Staff was unfriendly and seems to be asked to much even for small things.
Lying Receptionist
ByHonesty is best!
April 09, 2022
The worst stay I have ever had at any hotel ever. Caused by a lying receptionist called ‘Marco’ who stole a food delivery to my room. Then lied repeatedly about it until his lies unraveled. I have had no compensation for my loss, management have ignored me.
Old rooms
ByM Nadeem
March 21, 2022
Old rooms rooms no usb to charge your phone receptionist said it’s in the tv had to keep tv on all night to charge my phone had to put a towel on it,
Phone didn’t work had to go down various time when we need something.
Receptionist was was socializing with customer for too long after handed him the keys in Dutch language and we were waiting behind and cursing as we were extremely tired after our flight from Saudi Arabia. Finally I had to interpret him. He said yah I was just about to finish.
After he checked us in we asked for cuttlery here went extra miles and brought plates napkins and cutlery. Thanks for that.
Rooms are to small old fashioned. Restaurant was big and nice but furniture on one side all chairs were ripped leather was very bad looking bad on all chairs need repairs big time.
I think it probably owned operated by cheap owners definitely not Dutch or English owners.
No Airport Shuttle
ByIHG Schipol
March 19, 2022
Great staff - Great value - but you will need to abut
48 Euros to overall cost to bet back and forth to the airport. So final value may not be as good
I was quite surprised that this is not pointed out at the time of booking as I have stayed at this hotel for many years in the past.
With that said the staff are great and very helpful.
So just a note make sure to check to see if the shuttle has been put back into to operation.
Heerlijk Hotel
ByLogeren
December 30, 2021
Betaalbaar hotel met een mooie schone kamer, koffie/thee faciliteiten.
Goed ontbijt ( ondanks corona) .Verse broodjes, gekookt eitje, fruit en verse koffie om mee te nemen naar de kamer. Top! Zeer tevreden. Komen zeker terug.
H&B
Great hospitality
ByKerrena
December 05, 2021
I had the best experience staying here for a total of 10days. I could work in my room so despite the COVID situation everything was perfectly running for me,
Excellent location, Awesome staff
ByTrainman448
December 05, 2021
Alex went way above and beyond helping us work out current travel requirements. He was very professional, kind and patient while helping us resolve some travel issues. We love the location, close to Hoofddorp train station. Charming town and restaurants are a short walk. Excellent hotel; our top choice for this region.
Ci tornerò
ByAlfo
December 02, 2021
Ottimo hotel per un piccolo soggiorno in zona. Ottima colazione, personale gentile e disponibile
vicino aeroporto
Byclo1
November 29, 2021
Ottimo hotel di passaggio per cambio aereo. Pochi serrvizi di trasporto (taxi e Uber) ma li stanno mettendo
床铺舒适，服务一流。----------------------------------------------------------------
ByJA Sun
November 28, 2021
床铺舒适，服务一流。------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Check in
ByBjartur
November 28, 2021
I have travelled the world and the check in was the best I have ever encountered, very informative, he really went out of his way