Rated 4.6 out of 5 by 181
Rated 3.0 out of 5.0 by Renae2249 Weren't very welcoming and price was high
I had been on the road all day. When I arrived, I thought the price was too high even with a discount, but I was too tired to drive further. Most IHG that I have stayed at once they find out I have a member number they are very welcoming and check the room to be sure all is ok. There was only one Kleenex in the box in the bathroom. I was ready to go to bed so didn't call anyone. I love the cinimmon rolls, but the one I had the morning I left was dry. The lady working in the breakfast area was very friendly and helpful. I travel between Arkansas and Ohio quite often. I will plan to stop at a different exit next time.
February 5, 2016
Rated 4.0 out of 5.0 by joey316 Comfortable bed and great service.
it was a great stay the staff super friendly rooms were nice and clean had a good breakfast over all good nights rest
January 22, 2016
Rated 4.0 out of 5.0 by cab953 Bad Pillows
They had 4 pillows on the bed, 2 identified as soft and 2 identified as firm. Either the wrong pillows were in the cases marked firm or they do not know the definition of a firm pillow. The pillows were more than 'mushy', even folding one in half and having a double pillow made it a 'medium' firmness, at best.
January 18, 2016
Rated 2.0 out of 5.0 by SE Traveler Opportunity for improvement
Evening staff was great checking in!
The refrigerator in the room was so loud I had to unplug it.
The AC was super loud as well & woke me up every time it came on. I'm not a light sleeper. If I hadn't gotten in so late and wasn't so exhausted I definitely would've asked for a different room. The floor was a bit dirty in areas on the carpet. It looks like housekeeping needs to use an attachment on a vacuum to get into areas around the door from the bedroom to the hallway and it probably would've been fine. I left early and breakfast was great - they always do the scrambled eggs and the cinnamon rolls just right. When I left, there was motor oil spilled right outside of the front door. I told the front desk staff but they didn't seem to be too concerned about it?! They were standing around the lobby chatting with each other, so that was a little disappointing.
I did call back after I had left, and let them know the issues with my room. The person I talked to was very appreciative that I called back and handled my complaints very well.
January 10, 2016
Rated 5.0 out of 5.0 by COMPSECCON Great Place!!!
Excellent initial greeting, room was great, and the breakfast was very good! Thanks!!!
December 27, 2015
Rated 5.0 out of 5.0 by do not remember Reliable, as always
We love IHG properties because we have learned that we can count on them for quality. At the end of a long day, I do not want to have to resolve problems, change rooms, etc. With Holiday Inn Express, quality is almost always guaranteed.
December 23, 2015
Rated 5.0 out of 5.0 by DADLSD Don't Change a Thing!
We can't say enough positive things about this particular Holiday Inn Express! It's excellent in every way. The staff is always courteous, friendly
December 16, 2015
Rated 5.0 out of 5.0 by Sparky43 Comfortable bed and great service.
This is the best place to stay on the I-40 Exit 147. The rooms are clean and have very comfortable beds.
December 14, 2015