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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 250 reviews
98%
Recommend This Property

Ratings Breakdown

250reviews

  • 5 Stars
    199
  • 4 Stars
    39
  • 3 Stars
    6
  • 2 Stars
    5
  • 1 Stars
    1

Clean and Comfortable

By

July 15, 2016

platinumelite

We stayed for two nights in July. The room was very clean and comfortable. I was particularly impressed by the quietness of the Heat/Cool unit...much better than in most comparable hotels. The only thing that I would change is to go back to the non-adjustable shower head design that Holiday Inn Express introduced a few years ago. It was excellent. The adjustable design in our room didn't give good coverage at any setting. Staff was friendly and breakfast was good.

Posted byHotelStaff
July 16, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Matty McCormick Sales and Marketing Director
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great stay

By

July 13, 2016

excellent would stay again. The location was great.

Posted byHotelStaff
July 14, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Matty McCormick Sales and Marketing Director
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Great Service

By

July 06, 2016

club

This hotel was exactly what you would expect from a Holiday Inn Express. The rooms and general grounds were newer construction and were very well maintained. My kids spent many hours in a very well kept pool in which the hotel had some water toys for them to enjoy. Very good over all experience.

Posted byHotelStaff
July 12, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Matty McCormick Sales and Marketing Director
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Clean Comfortable and Reliable

By

July 01, 2016

club

I am from out of state and have to travel a lot and want to know I can count on a place I feel safe and is clean and I can feel at home to relax at. This place gives me that. I can get a small workout in, get a good breakfast before work and watch a show before bed.

Posted byHotelStaff
July 05, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Matty McCormick Sales and Marketing Director
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Comfortable bed and great breakfast

By

June 28, 2016

We really liked how clean and comfortable our room was. We also enjoyed the complimentary breakfast and how nice the hotel staff was. We would definitely stay here again.

Posted byHotelStaff
June 28, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Matty McCormick Sales and Marketing Director
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No fan!

By

June 24, 2016

Most of us adults like constant noise such as a fan at night. The air conditioner cooled and then completely went off leaving the room completely quiet. We both had a terrible night! I was left with counting traffic on the road trying to sleep in that fanless room. I was horribly tired the next day trying to explore the porcupine mountains. The next night I made sure the hotel had a "constant on" fan.

Posted byHotelStaff
June 28, 2016
Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise of the fan on your recent visit. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Iron Mountain. Kind regards, Matty McCormick Sales and Marketing Director
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Exceptionally friendly and helpful staff

By

June 23, 2016

club

When I am traveling through the Iron Mountain area, this is the place I love to stay. I am always confident of the great quality of the facility The people are extremely friendly and helpful, and the motel is very comfortable.

Posted byHotelStaff
June 27, 2016
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Matty McCormick Sales and Marketing Director
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Other than pull out sofa mattress...

By

June 23, 2016

club

Was a great experience other than pull out sofa mattress. Was unbelievable. Rather slept three in a Queen for the night.

Posted byHotelStaff
June 23, 2016
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Matty McCormick Sales and Marketing Director
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Iron Mountain Hotel

By

June 20, 2016

club

Everything was exactly as would be expected from a similar hotel in a larger city. Accommodations were better than I would expect for Iron Mountain. I would definitely stay again.

Posted byHotelStaff
June 23, 2016
WOW! Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Matty McCormick Sales and Marketing Director
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Stay

By

June 17, 2016

This hotel was everything I expect out of a Holiday Inn Express

Posted byHotelStaff
June 20, 2016
Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Matty McCormick Sales and Marketing Director
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Great Hotel

By

June 14, 2016

club

Stayed here overnight while travelling. Did not spend too much time here as we were on a tight schedule. We would stay here again if we were in the area.

Posted byHotelStaff
June 21, 2016
WOW! Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Matty McCormick Sales and Marketing Director
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front desk

By

June 09, 2016

club

Very helpful in trying to book an additional room for future travel.

Posted byHotelStaff
June 10, 2016
WOW! Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Matty McCormick Sales and Marketing Director
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