Rated 4.7 out of 5 by 86
Rated 2.0 out of 5.0 by ccemtp911 Poor
Upon check-in, I was not greeted or recognized as a Platinum member, nor communicated to whether there was an upgrade available or not. I was however offered either a welcome gift bag or points. When I gained entry into my room, I immediately noticed the interior foam protruding through the leather exterior on the desk chair and a cookie on the floor near second bed closest to the bathroom. I called the receptionist and she rudely stated that they were going to perform room upgrades once they collected more revenue from guests. Additionally, I decided to walk around the property and immediately noticed the "green" algae infested pool. Apparently, management and ownership either cannot or do not want to maintain this property to IHG standards. I will not stay here again!
April 15, 2015
Rated 3.0 out of 5.0 by Mike1207 Comfortable bed
There was no selection due to people taking whatever was available (I saw empty pans) faster than replenishing. I found a can of Skoal under the chair. I start wondering how clean the rest of the room is. The price is $40 higher then any other hotel in town. They did not want to give me the 15 day advance purchase.....I did about 20 days ahead. I made arrangements elsewhere for the rest of the week. I am going to be visiting Jasper in the next few weeks and I will be seeking different accommodations. The room was quiet, the bed comfortable, and shower with great pressure.
April 11, 2015
Rated 3.0 out of 5.0 by nurseccw cozy
This hotel is nice and the best/ top hotel in Jasper Tx to stay in. My only issue is there breakfast could be better and they need new pillows. I usually stay here and the pillows use to be fluffy now they are worn and needs to be replaced. Other than that this is a great place to stay
April 7, 2015