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Rated 4.7 out of 5 by 137 reviewers.
Rated 1.0 out of 5.0 by Dirty room, NO HOT WATER, uncomfortable bed I was not impressed with this property. Does not meet standards I am used to at Holiday Inn properties. The room was not very clean, furniture very worn ( holes in fabric ) and to top it off no hot water in the morning, so after poor nights sleep on uncomfortable bed had a cold shower and shave. No one offered to adjust bill or even acted like it was big deal, there was no hot water. I will not return and will tell my business associates. This place doesn't deserve to be a Holiday Inn ! January 18, 2016
Rated 4.0 out of 5.0 by All good except staff Being an IHG (Platinum Elite) member, I am ALWAYS recognized as a member and usually given some sort of snack, water, etc. At this Holiday Inn Express in Jasper, I was barely acknowledged at all. Two girls were at the front desk (about 7pm) and it looked as if they were annoyed to be checking me in. I tried to make conversation about checking in so late, and neither girl even made eye contact! They handed me the key, I had to ask which way to the room. I said thank you, and didn't even get a response to that! SO RUDE!! The hotel overall was fine and clean, but the staff made the experience a "not so great one", on top of the fact that I was only staying at the hotel to attend the funeral of a family member! January 13, 2016
Rated 5.0 out of 5.0 by was great The beds where nice the room and bathroom where clean. The Room was way to high for one night. I was planning on a family event in November 4,2016 for about 5 or more rooms for our guest. December 29, 2015
Rated 4.0 out of 5.0 by Spacious room Very comfortable room and quite. Some towels did have stains and smelled like oil. December 21, 2015
Rated 4.0 out of 5.0 by Room not as clean as I'm used to The overall impression was this fall below HI standards. Still best place to stay in the area, but not as nice as most of your facilities. December 21, 2015
Rated 5.0 out of 5.0 by great location, clean, comfortable, convenient I work at Christus Jasper; it's right across the street from the hotel! Free breakfast, good fitness center, modern clean rooms, led to a great sleep. Very good place to stay. December 17, 2015
Rated 5.0 out of 5.0 by Quality in a small town Needed HI Express to meet my expectations in rural east Texas. This facility was clean and comfortable, consistent with HI Express. I arrived late on a stormy night and found the service staff helpful and friendly with my reservation ready. I had recommended this hotel to an out of state business associate and was pleased he also had a similar positive experience. December 16, 2015
Rated 5.0 out of 5.0 by Jasper Holiday Inn Express Excellent staff! Check-in and check-out were quick and easy, and the breakfast was really good! December 15, 2015
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