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Holiday Inn Express Jinan Exhibition Center

Building 5 China Railway Fortune Center No.59, Gongye South Road High-tech Zone, Jinan, 250101

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

3.9

based on 137 reviews
70%
Recommend This Property

Ratings Breakdown

137reviews

  • 5 Stars
    63
  • 4 Stars
    33
  • 3 Stars
    20
  • 2 Stars
    7
  • 1 Stars
    14

Dissapointed

By

November 04, 2019

club

I am trying to give IHG an opportunity. Unfortunately, during my last business trip to Asia, I made a reservation at the Jinan Holiday Inn Express. I was a bit apprehensive but figured I would give it a try. I should have followed my gut. The front desk staff did not speak basic English. The website claims to accept American Express, they argued at the front desk and refused to accept my Amex card. The property claims to be non smoking, WRONG! There was big a group of Eastern European (Ukrainian) guests disregarding the non smoking signs and filling the hallways with smoke. I called the front desk, since they didn't understand me. I had to go downstairs and use my translator. They acknowledged me but did absolutely nothing about it. I asked to change rooms, they did change my room. After all my clothes was penetrated with smoke. Since the smoke penetrated my room. Positive, the location is great but I would rather spend any amount of money than stay at this location again.

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For time in Jinan

By

October 24, 2019

I just wish that the establishment accepted cash payment.

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Not very good

By

September 12, 2019

platinumelite

My air con hardly worked, tried to report it but nobody spoke English

Arrived hotel early evening asked reception if there was a restaurant was met with totally be used response. Eventually found a Chinese restaurant downstairs where the staff tried there best to understand so pointed at pictures on the menu. Wanted to pay on room account but guess this was separate entity to the hotel
I had to wake up at 5am to catch an early flight.
The air on in the room hardly worked and made a noise, I phoned down to reception but English is not understood and the word air conditioning is obviously not universal
So in the end slept on the chair in the room next to the humidifier and took 4 showers throughout the night
Checked out 5:30 am, receptionist didn’t know what an invoice was nor what a taxi was.

Not coming back, place is a total dump and no better than a 1 star hotel

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立地重視

By

August 02, 2019

済南東駅から近く、済南市内に東西からくるのに便利です。また、北京や上海からも済南駅が使えるので、便利かと思います。

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comfortable relaxing and quiet stay

By

May 26, 2019

club

the hotel staff was nice and helpful. the room was quiet which helped me to sleep and relax since I was in transit for connecting flight. the hotel staff also helped me to book a cab to the airport in early hours of the morning. the location is also good for easy access to different dining options

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物超所值

By

February 11, 2019

club

周围商业比较丰富, 背后是银座商城, 马路对面还有个商场. 房间也很大, 唯一有点不足的是进房间的是否空调是关的, 有点冷, 等了一大会儿才暖和过来.

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前厅印象深刻

By

February 02, 2019

前厅服务一流,英语流利,一看就是经过了长期的专业培训

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早餐服务需加强

By

February 02, 2019

前厅和客房服务不错,早餐服务需加强,早餐的菜品需加强

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Room cleanliness to be improved

By

January 21, 2019

I am a bit surprised on housekeeping in my room. Overall is ok but when i am using the kettle, I was shocked when I turned it to the another side - seems the towels rubbing the kettle was not completely rinsed, black marks left near the sprout of the kettle.... i never can have more hot water from that kettle on that night..

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挺好的

By

January 05, 2019

每一次入住都有不同的惊喜,前台服务很贴心到位,符合IHG标准

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前台服务越来越好

By

January 05, 2019

一次比一次的体验要好,很欣慰,不错,下次还来,非常满意

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客房很干净

By

January 05, 2019

被子叠的很符合IHG标准,前台服务不错,早餐服务需加强

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