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Holiday Inn Express Kuala Lumpur City Centre

84 Jalan Raja Chulan , Kuala Lumpur, 50200

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 1392 reviews
89%
Recommend This Property

Ratings Breakdown

1392reviews

  • 5 Stars
    588
  • 4 Stars
    549
  • 3 Stars
    168
  • 2 Stars
    50
  • 1 Stars
    37

Nice and comfortable stay

By

July 07, 2020

Great location with clean and big rooms.
Smells fresh and shower water pressure is exceptional.
Ample car park available.

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Regular hotel

By

July 06, 2020

platinumelite

Found a long strand of Hair in my towel while using it, it’s disgusting.
Got a room on the lower floor - wear and tear is clearly visible.
Stapler bullet wasn’t cleared from the couch, Lucky it didn’t hurt too much,
I was put on a floor with quarantine guest! There were chairs covered in plastic placed outside the rooms just opposite me!

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Comfy stay.

By

July 03, 2020

Fast connection wifi.
Great breakfast.
Staff just so-so. Not good in hospitality.
Better hire Filipinos bcos there great and friendly.

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\Very good service

By

June 25, 2020

club

Nice and best room I get during my stay.
But only the room heater not function well.
Already escalate this issue to Receptions counter but not improvement until I check out.
Overall the hotel , room and service good

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整體都很好,很乾淨,客服很好,食物也不錯。如果可以的話請提供牙刷和shower cap

By

May 14, 2020

club

五星的評價

整體都很好,很乾淨,客服很好,食物也不錯。如果可以的話請提供牙刷和shower cap

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Excellent hotel and staffs

By

May 05, 2020

club

I always stay here everytime I travel to work. Love the environment and and the service.

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A wonderful experience. Loved the room and service

By

May 01, 2020

From the moment i checked in till i left everyone was very friendly and nice. Even the security guards helpful right to my car in car park. They care for you. One of the best stays in recent months.
The room was clean and not dusty. Beds comfortable. I loved my stay.

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フレンドリーで親切なスタッフ

By

March 31, 2020

platinumelite

ホテルのスタッフの方に親切な対応をしていただきました。遅い時間の到着でしたが、とても丁寧で感謝しています。

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Comfortable bed and pillows.nice room for relax

By

March 22, 2020

club

All i can say i love this hotel and i like my stay during that time.

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最高!

By

March 20, 2020

club

行くたびに利用したくなるホテルです。
とても、清潔で立地も良くスタッフの対応もとても気持ちがよくいろんな国の関係ホテルに泊まりたくなります。

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フレキシブルな対応

By

March 19, 2020

platinumelite

18日からロックダウンされるらしいので1日早くチェックアウトしたところ、こちらからは何も言わないうちに1日分をリファンドしていただけた。

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Practical and breakfast spread was good

By

March 18, 2020

We did not expect the food choices for breakfast would be a lot. Pleasantly surprised.
Our room was upgraded for free and it was quite big for two people.
Very happy and will definitely stay here again once I have the chance. God willing.
Recommend also the travel agency in the lobby.
They also have a laundry area for a fee. We were able to launder our clothes there.
About 10 us dollars.
The staff was good.

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