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Hotel Amenities & Services Offered at Holiday Inn Express & Suites Lake Charles

HOTEL INFORMATION

HOTEL
INFORMATION

Check-In & Check-Out

  • Check in time:  3:00 PM
  • Check out time:  12:00 PM
  • Early check-in available 
  • Express check-in available
  • Minimum check in age:  21
  • Late check out available:  Late Check Out Available

Pet Policy

  • Service Animals Allowed
  • No Pets Allowed. Only Service Dogs are allowed

Parking & Transportation

  • Parking
  • Complimentary Self Parking Available
  • Free truck and van parking

Languages Spoken By Staff

  • English
  • Hindi
  • Spanish

Credit Cards Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • JCB
  • Discover
  • FACILITIES & FEATURES

    FACILITIES &
    FEATURES

    Facilities

    • Smoke-Free Facility
    • Number of Floors: 3
    • Total Number of Rooms: 81
    • Number of Suites: 20
    • Number of Non-Smoking Rooms: 81
    • Number of Accessible Rooms: 5
    • Public Spaces Renovated in: 2012
    • Guest Rooms Renovated in: 2012

    Fitness & Recreation

    • Outdoor Pool
    • Outdoor Whirlpool
    • Outdoor Pool Hours of Operation: 9:00 AM - 9:30 PM

    Complimentary Fitness Center

    Cardio Equipment including: Nordictrack stairmaster, treadmill, bike & cross country trainer

    Hours of Operation: 5:00 AM to 11:00 PM

    Fitness Center Type: LIMITED

    Fitness Center Equipment:

    • Elliptical Machines
    • Stair Stepper
    • Stationary Bicycle
    • Treadmill

    Last Renovation of Fitness Center Equipment: 2012

    Eat & Drink

    • Full Breakfast Included
    • Breakfast Buffet Included
    • Continental Breakfast Included
    • Complimentary Coffee in Lobby
    • Kids Eat Free
    • Off-site Restaurant Delivery Available

    Housekeeping & Laundry

    • Daily Housekeeping
    • On-site Guest Self-Laundry Facilities
    • Hours of Operation: 12:00 PM - 12:00 PM

    Additional Features

    • Ice Machine

    BUSINESS SERVICES

    BUSINESS SERVICES

    Business Services

    • 1 Meeting Room(s) Available
    • On-Site Business Center
    • Printer
    • Copier

    Internet Access

    • Wifi included
    • Wireless Internet service is free for all IHG® One Rewards members

    HOTEL ACCESSIBILITY

    HOTEL
    ACCESSIBILITY

    Accessible Hotel Features

    • The following public areas are accessible:
      -Hotel Entrance
      -All Entrances/Doorways
      -Exercise Facility
      -Business Center
      -Registration Desk
      -Public Restrooms
      -Public Entrance
      -Guest Rooms
      -Public Toilets
      -Pool
      -Business Center
      -Meeting Room
      -Exercise Facility
      -Pool
      -Elevators
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Wheelchair Accessibility

    All public areas of the hotel include wheelchair accessibility including ramps, automatic doors, accessible desk and water fountain as well as restrooms. Accessible guest rooms include additional security bars and lowered closet racks as well as additional lower peepholes, doorbells, and accessible curtain rods.

    Accessible Parking Details

    • Accessible Self Parking
    • Van Accessible Self Parking
    • Wheelchair Accessible Parking Spaces: 5
    • Ramp Access

    Hearing Accessibility

    • Visual Alarms or Alerts
    • Visual Alarm/Alert in Guest Rooms
    • Hallways
    • Visual Alarm/Alert in Public Spaces
    • Knock Lights
    • Hearing-impaired Services
    • Communication Kits with Visual Alarms

    Vision Accessibility

    • Emergency Instruction in 14pt Print
    • Emergency Instruction in Braille
    • Braille on Lifts and in Public Areas
    • Audible Alarms in Hallways
    • Audible smoke alarms in guest rooms
    • Audible smoke alarms in hallways