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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 452 reviews
97%
Recommend This Property

Ratings Breakdown

452reviews

  • 5 Stars
    368
  • 4 Stars
    62
  • 3 Stars
    10
  • 2 Stars
    7
  • 1 Stars
    5

Bed

By

4월 27, 2017

club

Bed was fine. Pillows to soft. I was really impress with the guy at breakfast not only me but he helped with I smile. I didn't get he's name but he really is an asset to your business.

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Great service

By

4월 25, 2017

Words can't express how much I love staying at this particular hotel location.

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Good value

By

4월 23, 2017

club

Clean, well maintained facility. Would highly recommend it if you are staying in the area.

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Great choice for a good night's sleep

By

4월 22, 2017

club

This hotel and staff were hitting on all cylinders. I recommend this hotel.

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Comfortable bed and great service.

By

4월 21, 2017

bed was great and staff were excellent and the hotel was very clean

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Very Unhappy With Stay

By

4월 17, 2017

The stay started out great. I arrived for a late check-in with my sister for a one night stay and I was greeted appropriately as a Spire Elite member. I requested a late checkout since my sister and I needed to leave at 12:45 for a wedding. The staff member at the counter told us she could set us up for a 1pm departure. We thanked her and went on up to bed. Everything was normal from then on until 11:05 am. First the phone started ringing. I was napping and my sister was in the shower so we missed the call. Then there was banging on the door. My sister got out of the shower and called out that she was nude and we had a late checkout, the housekeeper then tried to open the door anyway. Thank goodness we had used the privacy latch! So then the front desk calls back and my sister answers. Apparently the girl from last night didn't make any notes about our 1pm check out. She said we needed to be out by 12 at the latest. We told her that was not going to be possible. She gave us a very hard time and was quite rude. Eventually we finished getting ready and left at 12:45 as planned. The housekeeper was waiting right outside our door, hovering. All I know is that I will never stay at this hotel again. I stay at IHG hotels often enough (being a Spire Elite member and all!!!) to know how their employees are and aren't supposed to act. Both the housekeeper who tried to enter the room without permission and the front desk lady who was rude to us were not acting like I have come to know IHG employees to act. They are lucky I did not get their names. To make a long story short, 2 rude staff members ruined this hotel for me.

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Great place to stay when just passing through.

By

4월 17, 2017

platinumelite

Business travel. great place to stay the night. Room was a little small but that's fine, it put me closer to the tv! The staff were all great; very helpful and ready before I even asked for anything.

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Very good

By

4월 17, 2017

Easy to reach, room very clean, breakfast well attended

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HIE Montgomery

By

4월 16, 2017

club

Great hotel just off I-85 in Montgomery. Clean and comfortable room, friendly staff, and great service.

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Quick In and Out

By

4월 15, 2017

club

Great Place to Stay! My family and went there not having stayed there before. We were all very satisfied with the whole experience.

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Our Stay

By

4월 14, 2017

The hotel was very clean and the beds were comfy.. The breakfast was very good. Most of ALL the woman who runs the breakfast is simply the BEST. Very helpful and full of spirit.

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Breakfast was awesome

By

4월 14, 2017

platinumelite

The lady at the breakfast area was very entertaining, delightful, and helpful.

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