Rated 4.7 out of 5 by 289
Rated 5.0 out of 5.0 by Mama BK Family at an Event
Excellent Service. Miss Mona at the breakfast service was AWESOME!
May 18, 2016
Rated 5.0 out of 5.0 by Happy customer 56 Fist time visit
The hotel was nice. The breakfast was okay. The staff was great.
May 17, 2016
Rated 4.0 out of 5.0 by Tricky Dickster Breakfast at the HIE in Montgomery
The lady working the breakfast area was extremely pleasant and helpful. Her positive attitude helps get your day off to a good start.
May 15, 2016
Rated 5.0 out of 5.0 by Zenrebel Comfortable bed, good location.
The property was clean, the staff greeted me warmly and check in was so easy! The room was clean, a/c worked great. The bed was great and I love having 3 pillows on each bed! The hotel was less than 10 minutes from our destination.
May 10, 2016
Rated 5.0 out of 5.0 by smams Montgomery stay
I rated excellent for nearly everything because we didn't have a single complaint. (note I was comparing apples to apples as well...not with a luxury hotel) The staff, especially the breakfast staff was soooo kind and helpful. He wasn't just in the background, he noticed the pancake machine needed more batter just as I pushed the button and fixed it immediately, bringing us warmed cinnamon rolls as we waited. They made fresh cookies for us before we headed up to bed. The beds were very comfy (really important to us) and we were able to choose our room temperature and it was consistent! The lighting in the bathrooms never seem to be enough in even the ritziest of hotels so I wouldn't hold that against them. I will absolutely for sure stay there again when we go in that direction. We enjoy staying at the HIE for traveling and this hotel was great!
May 9, 2016
Rated 5.0 out of 5.0 by KTurk15 Great staff and service
It's always a pleasure to stay at this location when I am working in Montgomery. The amenities are up to date and I get a home-like atmosphere.
May 2, 2016
Rated 3.0 out of 5.0 by Bookmobile2 Mixed review and results
* Front Desk was friendly, hardworking, and efficient
* Close to an Interstate Exit
* Room was generally clean
* Quiet given the proximity to the Interstate
* Self-serve breakfast had a bit more variety than other HI Expresses.
* Not in a great area of town, felt a little rundown
* Front entry does not give a warm or good impression
* Hotel experience felt "cheap" given the cost (not a great value for the cost).
Will stay at another HI property in the area, but not this one.
April 27, 2016
Rated 5.0 out of 5.0 by nicca24 great service
service was great! my family had a great time. my 3 year old enjoyed the heated pool, staff was nice and the room felt like home. I would recommend to anyone.
April 27, 2016