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Rated 4.6 out of 5 by 316 reviewers.
Rated 4.0 out of 5.0 by Free wifi and comfortable bed My colleague and I were greeted politely and efficiently. Explanations were clear regarding meal times and the use of the free wifi. My room was quiet albeit facing the M4 motorway and the bed and pillow was very comfortable. TV, tea February 27, 2015
Rated 4.0 out of 5.0 by Pleasant stay Recommend and would stay again. Convenient for motorway. February 27, 2015
Rated 4.0 out of 5.0 by Comfortable stay, friendly staff Comfortable room and bed. Staff very friendly. Breakfast slighly lacking, eg: bacon, fried eggs mushrooms, tomatoes. However quality of food and drink very good. February 27, 2015
Rated 5.0 out of 5.0 by great stay Had a lovely stay here, room was immaculate, staff all friendly and breakfast was lovely, although only one complaint from my husband that there was no bacon but there was plenty to choose from February 26, 2015
Rated 3.0 out of 5.0 by Clean and comfortable comfortable and clean room. Breakfast only adequate. Sausages poor quality, must throw a lot away each morning. sat eating breakfast and two tables away two men were holding a job interview (not connected with hotel) Surely the hotel had a room they could have used. I for one did not really want to hear the life story of the candidate. February 26, 2015
Rated 5.0 out of 5.0 by Comfortable and friendly We stayed at Swansea East as my daughter was attending an open day at Swansea University. The hotel's location was ideal as it is just eight miles away from the university. We arrived late but the reception staff were very friendly and welcoming. We had a family room which was very clean and comfortable. The sofa bed had already been made up which was a nice change from having to make it up ourselves (as we had to when we stayed in a family room with a different company). The only negative comment I would make if I had to make one would be on the slowness of the water draining from the shower tray. We would definitely recommend staying here. February 25, 2015
Rated 5.0 out of 5.0 by Great stay The fact that we could travel with our 17 year old daugter in the same room was much appreciated during our visit to a Swansea University open day. February 25, 2015
Rated 5.0 out of 5.0 by Excellent service I received exactly what I was expected from a Holiday Inn Express. From arrival to check out - a feeling that all the staff were prepared to help and that nothing was any trouble. Clean, comfortable - just nothing to complain about. Well done!! February 25, 2015
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