Rated 4.2 out of 5 by 885
Rated 5.0 out of 5.0 Staff was excellent!
I was attending a conference and had some technology challenges. Courtney, bellman, saw me struggling and helped me complete necessary tasks. The whole staff was pleasant and helpful. The room was comfortable, too.
I will definitely stay in this hotel again!
August 30, 2015
Rated 5.0 out of 5.0 by SeattleSandy00 Great Location
We picked this hotel because it is a short walk from Penn Station, our arrival and departure spot. Also, we were in NYC to see plays and it is a very short walk to the heart of Time Square. It is nice that the hotel is on a side street of the hub-bub of Times Square so it is quiet compared to other hotels located in Times Square.
August 29, 2015
Rated 4.0 out of 5.0 by RayVH Nice Hotel in Central Manhattan
We enjoyed our stay at your hotel. Gracious service from all the staff. Particular thank you to Katherine at the front desk who was very helpful.
The beds were comfortable. Rooms were clean and nice.
Suggestions for improvement:
1. Please install blackout blinds or proper curtains in the rooms. It was hard to sleep because the bright lights from the construction project behind the building are on 24-7, and the curtains in the room are only half curtains so they cannot be closed.
2. Please provide full recycling for paper, plastics, glass and organic waste. We live in a green era. There is no reason why your hotel should not have a zero waste policy and a program to recycle virtually everything.
August 27, 2015