Rated 4.1 out of 5 by 302
Rated 4.0 out of 5.0 Comfortable bed and great pool!
We had an excellent overnight stay at this hotel. The only downside was that the breakfast was only available until 9:30.
August 27, 2015
Rated 2.0 out of 5.0 by Dave8574 Rude staff
Staff definately need training in customer service!
August 26, 2015
Rated 5.0 out of 5.0 by Mc "D" Great Place and Super Staff
I stay there every three weeks and wouldn't consider any other hotel
August 22, 2015
Rated 2.0 out of 5.0 by BRAUG2015 Poor TV conecction and unreliable Wi-fi
We booked this hotel for it's close proximity to venues for a sports tournament. We were unable to connect to the hotels Wi-Fi for basically our entire stay. The front desk staff was not equipped to handle this issue and told us that this was because so many people were trying to access the network. This is not a valid excuse in todays day and age. Reliable Wi-Fi access is no longer a "nice to have", but rather a requirement for todays travelers, regardless of the purpose of the stay.
August 19, 2015
Rated 5.0 out of 5.0 by daaznman Excellent service but be aware of the train
I stayed at this hotel for 3 months, so I was able to experience a good amount from this hotel. Service and breakfast is great! The only thing that may be of concern is the location of where the hotel is at in proximity to the train. At night usually around 10-11PM you will here the train blowing the horn loudly when it comes close to the intersection which can be annoying. I stayed on the top (4th) floor, and I would hear it at times when trying to go to sleep. Another thing that annoyed me was at times the cleaning lady would set the temperature in the room to below 20 degrees C (below 68 degrees F). So when I would get back from work, my room would be freezing. Elevators are a bit slow and the push button to go down from the 4th floor wasn't working the first 2 months. The pool is nice with a 2 story spiral slide. They have a hot tub as well, but the jacuzzi jets don't work. They only have 1 washer and dryer, and the dryer broke during my last month of stay. I waited 3 weeks, but they still were not able to get someone to fix it. I was able to wash and dry my clothes at the Holiday Inn next door which they have 2 of each washer and dryer on the 3rd floor.
August 19, 2015
Rated 5.0 out of 5.0 by Carlea Great Pre-flight/Post-flight Stay
Wonderful service, extremely accommodating, complimentary shuttle to and from airport, and I was able to leave my car at the hotel as well.
August 19, 2015
Rated 4.0 out of 5.0 by michelle654321 Good hotel but needs to work on the details
We generally enjoyed our stay at this Holiday Inn Express and thought the staff were very friendly, helpful, and welcoming. There were just a few things that could be improved upon in the future. The dining chairs in our room had stains on the seat, so it felt dirty to me to sit on them. The grout in the bathroom floor tile is cracking and missing in parts. The room itself was spacious and the decor was fine; the small kitchen area was a smart addition, and the granite throughout was nice. Our children were very excited to play in the pool which had a large waterslide that they enjoyed very much. The hot tub jets were not working. The main disappointment of our stay was that they scheduled a maintenance closure of the pool on Sunday from 10:30 till noon, so our kids had no time to swim before we checked out. Surely this closure could have waited till after check-out on a Sunday or scheduled for Monday morning. There was a promotion on where you could make pancakes in the evening till midnight, but the pancake mix ran out about 10 minutes to midnight, and our group did not get very many pancakes as we arrived back at the hotel at 11:40 looking forward to this bedtime snack.
August 18, 2015
Rated 5.0 out of 5.0 by chemical stud The bed and pillows are great .
We get a warm welcome from the staff and the property is clean with no issues.
August 13, 2015