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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 613 reviews
88%
Recommend This Property

Ratings Breakdown

613reviews

  • 5 Stars
    355
  • 4 Stars
    149
  • 3 Stars
    48
  • 2 Stars
    30
  • 1 Stars
    31

Great customer service and amenities.

By

April 29, 2017

Great hospitality, good location. Shuttle bus on time.
Swimming pool and water slide were really good.

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Vistior

By

April 28, 2017

Convenient for shuttle service.
Disappointed that jacuzzi was not functioning.
Heat control options were limited.
Older hotel.

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Comfortable and quiet

By

April 24, 2017

I found this room very quiet and quite comfortable. Will look to getting the same. Room on my next stay.

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Just what you expect.

By

April 23, 2017

club

For the price it was great. Bus to and from the airport. Simple fast beakfast included. No complaints. I stay here at least once a month as I go through Edmonton for business and have no reason to stop.

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Great Staff

By

April 22, 2017

Excellent example of the brand with an above average staff. One of my best experiences in memory.

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Noises in the room

By

April 22, 2017

club

We could hear two different fans going almost the whole evening. We could also hear the water running from shower and toilet above us. The noises did quiet down before we went to sleep thankfully.

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Great Hotel!!

By

April 21, 2017

club

Great hotel!! Great service!!! Hotel and room was clean. Front desk was helpful!

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Very comfortable

By

April 20, 2017

club

Had a great time during our stay. The pool was great and the the breakfast options are great.

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Great hotel

By

April 20, 2017

club

We stayed at the hotel for one night. We were flying out early in the morning. I was impressed that they allowed us to check in 3 ours early. They front staff was very helpful. The room was very clean and comfortable.

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Internet works, beds comfortable, rude service

By

April 20, 2017

club

The rooms were aged, the walls paper thin, the hot tub was dirty and staff made it seem like a big bother to be informed of any issues. They double booked our room and put us in a smaller room. The other room had a broken chair and the cable tv kept having issues. Breakfast was minimal. We won't be staying at this location again.

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Comfy, clean, and Friendly!

By

April 20, 2017

club

We have stayed her a few times and plan too return.

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Great customer services and room was clean

By

April 19, 2017

club

customer service is good the breakfast so good room is meet our expectations nice and clean and comfy, front desk very approachable and helpful, keep up the good work, I'm highly recommended this hotel to my friends and family :)

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