Rated 4.3 out of 5 by 441
Rated 5.0 out of 5.0 by imatbr July 2015
We enjoyed out stay at this hotel, the kids really enjoyed the pool, however it was extremely hot inside the pool area, almost unbearable to stay inside while the kids swam. The room was nice, clean and the staff was very friendly and very helpful. I'm not sure if the price was so high due to it being summer, I guess thats the going rate for a nice hotel during peak months. Other than the high price we had a very nice stay. I would recommend this hotel.
July 31, 2015
Rated 2.0 out of 5.0 by nglenn82 Dirty
The carpets in my room were heavily soiled and were in serious need of a deep cleaning. The bathroom could have also been scrubbed a little better. When I found the three cockroaches (two dead one alive), that was also a very disgusting moment.
The staff was as usual, extremely friendly, but the overall cleanliness of the hotel seemed to be down as compared to past stays. Even the hot tub was filthy, which is usually one of the things I like best about this hotel (the clean hot tub).
All-in-all, a good heavy cleaning would benefit this location greatly, maybe a slight remodel of the furniture in the rooms could help as well.
July 28, 2015
Rated 2.0 out of 5.0 by m3tk Friendly staff
Positive is the staff is very friendly. Washer and dryer for guest is nice for long time stays.
Checked in and notice loud rumbling sound coming from pipes or wall in room on 1st floor several times that evening. They changed me to 3rd floor, same sound just not as often. I had a couch and chair in room, had funny smell. Noticed smell in both rooms. Stayed around 10 days and beds are not that comfortable. Seems rundown. I'm a loyal IGH member and I book my room through our company travel site but would not stay here if I was booking for personal use, most expensive in town. Location is not that good, closest fast food is about 1/2 mile or you have to drive across interstate to get to other restaurants.
July 28, 2015